Triggers when a ticket is updated in the selected view.

Create a new ticket.

Add a Comment to an existing Ticket.

Update an existing organization.

Update an existing user.

This is an advanced action which makes a raw HTTP request that includes this integration's authentication.

Finds all comments on a ticket.

Finds an existing group.

Finds an existing organization.

Finds a organization, or creates one if none are found.

Triggers when you receive a new attachment.

Triggers the first time a label is added to a conversation. Replies within that conversation will not trigger again.

Triggers when a new email appears in the specified mailbox.

Add a label to an email message.

Sends an email message to the trash.

Create a draft reply to an existing email.

Retrieves every message in a Gmail conversation by its thread ID.

Create and send a new email message.

Remove a specified label from all emails within a conversation.

Retrieves a specific Gmail message attachment by Filename.

Finds or creates a specific message.

Deletes the user and associated records from the account.

Attach a file to an existing ticket.

Add one or more tags to an existing ticket.

Update an existing ticket status or add comments.

Create a new user.

Finds an existing agent.

Finds existing tickets. Returns multiple results as individual items.

Finds the latest comment on a ticket.

Finds an existing user.

Finds a user, or creates one if none are found.

Triggers when an email is labeled. Also triggers when a reply is added to the conversation.

Triggers when you receive a new email that matches a search string you provide.

Triggers when a new email conversations begins in your inbox.

Archive an email message.

Create a draft email message.

Forward an existing email message to new recipients.

Creates a new label.

Remove a label from an email message.

Send a reply to an email message.

Finds an email message.