Skip to content

Zendesk + Salesforce Integrations

Zendesk logoSalesforce logo
Zendesk logoSalesforce logo

In a matter of minutes and without a single line of code, Zapier allows you to automatically send info between Zendesk and Salesforce.


Get started with workflows like: Create leads in Salesforce from new Zendesk tickets. Or check out the rest of our guided workflows. Save time with Zapier; it's free to try.

Connect Zendesk + Salesforce in Minutes

It's easy to connect Zendesk + Salesforce and requires absolutely zero coding experience—the only limit is your own imagination.

All Triggers & Actions

New Group

Triggers when a new group is created.

New Organization

Triggers when a new organization is added to Zendesk.

Recent Ticket

Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

New Action on Ticket

Triggers when there is activity (an audit) on a specific ticket. Can only watch one ticket per Zap.

New Ticket

Triggers when a new ticket is added to a view.

New User

Triggers when a new user is created.

New View

Triggers when a new view is created.

InstantNew Outbound Message

Triggers when a new outbound message is received in Salesforce.

New Record

Triggers when a record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is created.

Updated Field on Record

Triggers when a field of your choosing (ie. email address, status) is updated on any record of a specified Salesforce object (ie. Contact, Lead, Opportunity, etc.).

How Zendesk + Salesforce Integrations Work

  1. Step 1: Authenticate Zendesk + Salesforce.
    (30 seconds)
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    (15 seconds)
  3. Step 3: Choose a resulting action from the other app.
    (15 seconds)
  4. Step 4: Select the data you want to send from one app to the other.
    (2 minutes)
  5. That’s it! More time to work on other things.
Connect Zendesk + Salesforce

Connect the apps you use every day

Get started with a Free account

Google LogoSign up with Google
Or
By signing up, you agree to Zapier’s Terms of Service