Create leads in Salesforce from new Zendesk tickets
Does your support team often find itself working with potential new leads? Instead of having your support reps manually send your sales people lead info, let Zapier do it automatically! This Zap will create leads in Salesforce for every new ticket in a specific view. Simple. right?
How this Zendesk-Salesforce integration works:
- New tickets appear in a Zendesk view
- Zapier creates leads in Salesforce
Apps involved
- Zendesk
- Salesforce
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Salesforce is a leading enterprise customer relationship manager (CRM) application.
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A Zap is a connection between two apps made of a trigger and an action. Whenever the trigger event happens, Zapier will automatically make the action event happen for you!