When this happens...
ZendeskNew Ticket
Then do this...
SalesforceCreate Lead

Does your support team often find itself working with potential new leads? Instead of having your support reps manually send your sales people lead info, let Zapier do it automatically! This Zap will create leads in Salesforce for every new ticket in a specific view. Simple. right?

How this Zendesk-Salesforce integration works:

  1. New tickets appear in a Zendesk view
  2. Zapier creates leads in Salesforce

Apps involved

  • Zendesk
  • Salesforce
Premium
Salesforce is a Premium integration on Zapier.
Premium
Zendesk is a Premium integration on Zapier.

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Salesforce + Zendesk and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
Salesforce
New Lead

Triggers when a new lead is created.

Salesforce
Create Lead

Create a new lead.

Salesforce
New Custom Object

Triggers when a new custom object (of the type you choose) is created.

Salesforce
Add a Lead to a Campaign

Add a lead to a campaign.

Salesforce
New Contact

Triggers when a new contact is created.

Salesforce
Create Custom Object

Create a new custom object (of the type you choose).

Salesforce
New Opportunity

Triggers when a new opportunity is created.

Salesforce
Add a Contact to a Campaign

Add a contact to a campaign.

Zendesk
New User

Triggers when a new user is created.

Salesforce
Create Contact

Create a new contact.

Use our free platform to build a single Zapier integration and instantly connect your app with 1,000+ others.

Become a Zapier Integration Partner

Salesforce is a leading enterprise customer relationship manager (CRM) application.

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.