Salesforce + Zendesk
Update Zendesk tickets when new outbound messages occur in Salesforce
Keep track of Salesforce outbound messages and efficiently manage your Zendesk tickets with this unique workflow. When a new outbound message is created in Salesforce, it directly triggers an update to the corresponding ticket in Zendesk, keeping your customer support efforts streamlined and organized. Enhance your customer service experience and improve response times with this structurally proficient, time-saving automation.
Keep track of Salesforce outbound messages and efficiently manage your Zendesk tickets with this unique workflow. When a new outbound message is created in Salesforce, it directly triggers an update to the corresponding ticket in Zendesk, keeping your customer support efforts streamlined and organized. Enhance your customer service experience and improve response times with this structurally proficient, time-saving automation.
- When this happens...New Outbound Message
Triggers when a new outbound message is received in Salesforce.
- automatically do this!Update Ticket
Update an existing ticket status or add comments.
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