Create Zendesk tickets from new Salesforce outbound messages
Stay on top of customer concerns without any extra effort. This automation creates a ticket in Zendesk whenever there's a new outbound message in Salesforce. It helps streamline your customer service, ensuring every query is immediately acted upon while saving you the hassle of manual data entry. Foster better relations with efficient and timely responses.
Stay on top of customer concerns without any extra effort. This automation creates a ticket in Zendesk whenever there's a new outbound message in Salesforce. It helps streamline your customer service, ensuring every query is immediately acted upon while saving you the hassle of manual data entry. Foster better relations with efficient and timely responses.
- When this happens...New Outbound Message
Triggers when a new outbound message is received in Salesforce.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
- Free forever for core features
- 14 day trial for premium features & apps