Create Zendesk tickets from new Salesforce outbound messages
Effortlessly streamline your customer support process with this Salesforce and Zendesk integration. When a new outbound message is sent in Salesforce, a corresponding ticket will be created in Zendesk, ensuring your support team is always up-to-date and ready to address any customer concerns. This seamless workflow saves time by eliminating the need for manual data entry and fosters better communication between your sales and support teams.
Effortlessly streamline your customer support process with this Salesforce and Zendesk integration. When a new outbound message is sent in Salesforce, a corresponding ticket will be created in Zendesk, ensuring your support team is always up-to-date and ready to address any customer concerns. This seamless workflow saves time by eliminating the need for manual data entry and fosters better communication between your sales and support teams.
- When this happens...New Outbound Message
Triggers when a new outbound message is received in Salesforce.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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