Salesforce + Zendesk
Create Zendesk tickets for updated Salesforce records
Stay on top of important updates in your Salesforce records by automatically creating tickets in Zendesk. With this workflow, whenever a specified field is updated in a Salesforce record, a new ticket will be generated in Zendesk. This ensures that any changes within Salesforce are swiftly addressed and resolved through Zendesk, keeping your customer support and sales teams aligned and efficient.
Stay on top of important updates in your Salesforce records by automatically creating tickets in Zendesk. With this workflow, whenever a specified field is updated in a Salesforce record, a new ticket will be generated in Zendesk. This ensures that any changes within Salesforce are swiftly addressed and resolved through Zendesk, keeping your customer support and sales teams aligned and efficient.
- When this happens...Updated Field on Record
Triggers when a field of your choosing (ie. email address, status) is updated on any record of a specified Salesforce object (ie. Contact, Lead, Opportunity, etc.).
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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