Salesforce + Zendesk
Add comments to Zendesk tickets when Salesforce records are updated
Keep your Zendesk tickets up to date with relevant Salesforce information using this efficient workflow. Whenever a record is updated in Salesforce, a comment will be added to the corresponding Zendesk ticket, ensuring that your support team always has the latest information on hand. This seamless integration not only saves time but also helps improve customer service by providing the most accurate and updated data.
Keep your Zendesk tickets up to date with relevant Salesforce information using this efficient workflow. Whenever a record is updated in Salesforce, a comment will be added to the corresponding Zendesk ticket, ensuring that your support team always has the latest information on hand. This seamless integration not only saves time but also helps improve customer service by providing the most accurate and updated data.
- When this happens...Updated Record
Triggers when any record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is updated.
- automatically do this!Add Comment to Ticket
Add a Comment to an existing Ticket.
- Free forever for core features
- 14 day trial for premium features & apps
