Salesforce + Zendesk
Create tickets in Zendesk for new records in Salesforce
Streamline your customer service process with this automation. Once implemented, every time a new record is created on Salesforce, a ticket will be generated in Zendesk. This workflow not only enhances your customer service response time but also ensures a seamless link between your sales and customer service departments. Keep your team focused on the work that matters by putting repetitive tasks on autopilot.
Streamline your customer service process with this automation. Once implemented, every time a new record is created on Salesforce, a ticket will be generated in Zendesk. This workflow not only enhances your customer service response time but also ensures a seamless link between your sales and customer service departments. Keep your team focused on the work that matters by putting repetitive tasks on autopilot.
- When this happens...New Record
Triggers when a record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is created.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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