Salesforce + Zendesk
Add files to Salesforce records when new actions on Zendesk tickets occur
Upgrade your customer service management seamlessly with this integration. When a new activity occurs on a ticket in Zendesk, this dynamic workflow mirrors that action promptly in Salesforce by adding a file to the relevant record. Kicking into action instantly, it keeps your Salesforce records updated, heightening your team's efficiency and maintaining consistency across your customer service platforms. A perfect solution for keeping your systems aligned without any extra work on your part.
Upgrade your customer service management seamlessly with this integration. When a new activity occurs on a ticket in Zendesk, this dynamic workflow mirrors that action promptly in Salesforce by adding a file to the relevant record. Kicking into action instantly, it keeps your Salesforce records updated, heightening your team's efficiency and maintaining consistency across your customer service platforms. A perfect solution for keeping your systems aligned without any extra work on your part.
- When this happens...New Action on Ticket
Triggers when there is activity (an audit) on a specific ticket. Non-admins can only watch one ticket per Zap.
- automatically do this!Add File to Record
Adds an existing file to an existing Record.
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