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Connect Zendesk and Asana to unlock the power of automation

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Choose a Trigger
Choose an Action

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How Zapier works

Zapier makes it easy to integrate Zendesk with Asana - no code necessary. See how you can get setup in minutes.

Select a trigger from Zendesk

A trigger is an event that starts your Zap and runs the workflow. For example, with Zendesk, a trigger could be "New Group."
A trigger is the event that kicks off your automated workflow.

Setup an action from Asana

An action is what takes place after the automation is triggered. For example, with Asana, the action could be "Add Task to Section of Project."
An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Zendesk to Asana

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Triggers and actions are the main components of every automated workflow.

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your Zendesk to Asana integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
Learn about AI automation
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Frequently Asked Questions about Zendesk + Asana integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Zendesk and Asana

We support various triggers including new tasks in Asana and new tickets in Zendesk. These allow you to start automation workflows based on specific events like task creation or when a ticket is updated.

To set up an automatic workflow, you would create a 'zap' where an event in one app, such as a new ticket in Zendesk, triggers an action in another app, like creating a task in Asana. Use our platform to select the trigger event and define actions accordingly.

Yes, our integration allows for updating tasks in Asana whenever there is a change in a ticket's status within Zendesk. This can help maintain synchronization between support operations and project management efforts.

Absolutely, you can configure the integration such that whenever there's a new ticket in Zendesk, a subtask is created under an existing parent task in Asana. This helps keep related items organized efficiently.

When you add a comment to an Asana task using our integration, it can perform actions like notifying users via email or even updating related records back into Zendesk, depending on your configuration settings.

Our platform provides error handling mechanisms where you'll receive notifications if something goes wrong during data syncing, allowing immediate corrective actions or troubleshooting steps.

The usage limitations depend on your plan. However, typical constraints might include the number of zaps you can have active at once or the volume of tasks/actions performed per month.

Connect Zendesk and Asana to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.