Create Asana tasks when Zendesk tickets are commented on
When this happensStep 1: New Action on Ticket
Then do thisStep 2: Create Task
When helping your customers, sometimes the ticket needs to move across a few different people to get the full answer. With this Zapier integration, you can let your team know when their attention is needed. Whenever an action is taken on a ticket in Zendesk, like a new comment, Zapier will add a new task to Asana. That way, your team can stop hitting refresh and spend more time helping customers.
How this Zendesk-Asana integration works
- An action is taken on a Zendesk ticket
- Zapier adds this ticket as a task in Asana