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Create Asana tasks when Zendesk tickets are commented on

  1. When this happensStep 1: New Action on Ticket

  2. Then do thisStep 2: Create Task

When helping your customers, sometimes the ticket needs to move across a few different people to get the full answer. With this Zapier integration, you can let your team know when their attention is needed. Whenever an action is taken on a ticket in Zendesk, like a new comment, Zapier will add a new task to Asana. That way, your team can stop hitting refresh and spend more time helping customers.

How this Zendesk-Asana integration works

  1. An action is taken on a Zendesk ticket
  2. Zapier adds this ticket as a task in Asana

Apps involved

  • Zendesk
  • Asana
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Connect Asana + Zendesk in Minutes

It's easy to connect Asana + Zendesk and requires absolutely zero coding experience—the only limit is your own imagination.

All Triggers & Actions

Completed Task

Triggered when a task within a project, or any project within a workspace, is marked as completed. Does not trigger on completed subtasks.

New Story

Triggered when you add a new story.

New Tag Created

Triggered when you create a new tag.

Tag Added to Task

Triggered when you add a tag to a task.

InstantUpdated Task in Project

Triggered when a task in a project is updated.

New Project

Triggered when you add a new project.

New Subtask

Triggered when you add a new subtask.

InstantNew Task in Project

Triggered when you add a new task to a project.

New Team

Triggered when you add a new team.

New User

Triggered when you add a new user.

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