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Asana + Zendesk

Asana + Zendesk

Asana + Zendesk integrations

Create Asana tasks when Zendesk tickets are commented on

When helping your customers, sometimes the ticket needs to move across a few different people to get the full answer. With this Zapier integration, you can let your team know when their attention is needed. Whenever an action is taken on a ticket in Zendesk, like a new comment, Zapier will add a new task to Asana. That way, your team can stop hitting refresh and spend more time helping customers.

  1. When this happens...
    New Action on Ticket
    New Action on Ticket
    New Action on TicketTriggers when there is activity (an audit) on a specific ticket. Non-admins can only watch one ticket per Zap.
  2. automatically do this!
    Create Task
    Create Task
    Create TaskCreates a new task in Asana with specified details.
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More things you can do with Zendesk and Asana

Discover other triggers and actions you can use with Zendesk and Asana

  • Zendesk triggers, actions, and search
    New Group

    Triggers when a new group is created.

    Trigger
    Polling
    Try It
    • View
      Required
    Trigger
    Polling
    Try It
    • Tags
    Trigger
    Instant
    Try It
    • Who can view suspended tickets
    Trigger
    Polling
    Try It
    • Tags
      Required
    Trigger
    Polling
    Try It
    • Organization
    Trigger
    Polling
    Try It
    • Ticket (Required for non-admins)
    Trigger
    Polling
    Try It
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About Asana
Asana is a leading work management platform that helps teams orchestrate their work, from daily tasks to strategic initiatives. With Asana, organizations have a living system of clarity where everyone can see, discuss, and execute their team’s priorities.
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About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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