Asana + Zendesk integrations
Create Asana tasks when Zendesk tickets are commented on
When helping your customers, sometimes the ticket needs to move across a few different people to get the full answer. With this Zapier integration, you can let your team know when their attention is needed. Whenever an action is taken on a ticket in Zendesk, like a new comment, Zapier will add a new task to Asana. That way, your team can stop hitting refresh and spend more time helping customers.
- When this happens...New Action on TicketTriggers when there is activity (an audit) on a specific ticket. Non-admins can only watch one ticket per Zap.
- automatically do this!Create TaskCreates a new task in Asana with specified details.
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More things you can do with Zendesk and Asana
Discover other triggers and actions you can use with Zendesk and Asana
- New Group
Triggers when a new group is created.
Try ItTriggerPolling - ViewRequired
Try ItTriggerPolling- Who can view suspended tickets
Try ItTriggerPolling
- TagsRequired
Try ItTriggerPolling- Organization
Try ItTriggerPolling- New Organization
Triggers when a new organization is created.
Try ItTriggerPolling - Ticket (Required for non-admins)
Try ItTriggerPolling
Asana is a leading work management platform that helps teams orchestrate their work, from daily tasks to strategic initiatives. With Asana, organizations have a living system of clarity where everyone can see, discuss, and execute their team’s priorities.
Related categories
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Related categories
Related Zap Templates
- Add new Zendesk tickets to Asana as tasks
- Create tickets in Zendesk from new tasks in Asana
- Create Asana tasks from new Zendesk tickets
- Update bug tracking status in Asana from updated Zendesk tickets
- Upload new Rev transcripts to Google Drive as files
- Generate Asana tasks from new Zendesk tickets in view
- Create tasks in Asana for every new ticket in view in Zendesk
- Create tasks in Asana for new tickets in Zendesk
- Create Asana projects from templates for new Zendesk tickets in view
- Create Zendesk tickets for new Asana projects
- Add tags to Zendesk users and create corresponding tasks in Asana instantly









