Asana + Zendesk Integrations
In a matter of minutes and without a single line of code, Zapier allows you to connect Asana and Zendesk, with as many as 162 possible integrations. Are you ready to find your productivity superpowers?
Add new Zendesk tickets to Asana as new tasks
Make sure your Zendesk tickets are taken care of by tracking them with Asana. This Zendesk Asana integration adds new Zendesk tickets to an Asana project.
How It Works
- A new Zendesk ticket is submitted
- Zapier adds that ticket to an Asana project
What You Need
- Zendesk account
- Asana account
Update bug tracking status in Asana from updated Zendesk tickets
It's important to have the most updated bug tracking info. With this automation, whenever the status of a Zendesk is updated, Zapier will search for a corresponding task in Asana. Then, the task will be updated with the latest status. Use custom fields to define the status in Asana - low, medium, high alert - or whatever is important to your team.
How this Zendesk-Asana integration works
- An action is taken on a Zendesk ticket
- Zapier searches for an Asana task
- Zapier updates that Asana task with the Zendesk action
Apps involved
- Zendesk
- Asana
Create Asana tasks when Zendesk tickets are commented on
When helping your customers, sometimes the ticket needs to move across a few different people to get the full answer. With this Zapier integration, you can let your team know when their attention is needed. Whenever an action is taken on a ticket in Zendesk, like a new comment, Zapier will add a new task to Asana. That way, your team can stop hitting refresh and spend more time helping customers.
How this Zendesk-Asana integration works
- An action is taken on a Zendesk ticket
- Zapier adds this ticket as a task in Asana
Apps involved
- Zendesk
- Asana
It's easy to connect Asana + Zendesk and requires absolutely zero coding experience—the only limit is your own imagination.
Triggered when you add a new task to a project.
Adds a new story (a comment is a story).
Triggered when you add a tag to a task.
Adds a new task.
Triggered when a task in a project is updated.
Adds a new project.
Triggers when a new user is created.
Updates an existing Task.
Triggers when a new ticket is added to a view.
Attach a file to an existing ticket.
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