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Asana + Zendesk

Asana + Zendesk

Asana + Zendesk integrations

Update bug tracking status in Asana from updated Zendesk tickets

It's important to have the most updated bug tracking info. With this automation, whenever the status of a Zendesk is updated, Zapier will search for a corresponding task in Asana. Then, the task will be updated with the latest status. Use custom fields to define the status in Asana - low, medium, high alert - or whatever is important to your team.

  1. When this happens...
    New Action on Ticket
    New Action on Ticket
    New Action on TicketTriggers when there is activity (an audit) on a specific ticket. Non-admins can only watch one ticket per Zap.
  2. automatically do this!
    Update Task
    Update Task
    Update TaskUpdates multiple properties of an existing Asana task. This is a comprehensive update action that can modify task details, assignment, dates, followers, tags, and custom fields in a single operation.
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More things you can do with Zendesk and Asana

Discover other triggers and actions you can use with Zendesk and Asana

  • Zendesk triggers, actions, and search
    New Group

    Triggers when a new group is created.

    Trigger
    Polling
    Try It
    • View
      Required
    Trigger
    Polling
    Try It
    • Tags
    Trigger
    Instant
    Try It
    • Who can view suspended tickets
    Trigger
    Polling
    Try It
    • Tags
      Required
    Trigger
    Polling
    Try It
    • Organization
    Trigger
    Polling
    Try It
    • Ticket (Required for non-admins)
    Trigger
    Polling
    Try It
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About Asana
Asana is a leading work management platform that helps teams orchestrate their work, from daily tasks to strategic initiatives. With Asana, organizations have a living system of clarity where everyone can see, discuss, and execute their team’s priorities.
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zendesk logo
About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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