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Update bug tracking status in Asana from updated Zendesk tickets

  1. When this happensStep 1: New Action on Ticket

  2. Then do thisStep 2: Find Task in Project

  3. Then do thisStep 3: Update Task

It's important to have the most updated bug tracking info. With this automation, whenever the status of a Zendesk is updated, Zapier will search for a corresponding task in Asana. Then, the task will be updated with the latest status. Use custom fields to define the status in Asana - low, medium, high alert - or whatever is important to your team.

How this Zendesk-Asana integration works

  1. An action is taken on a Zendesk ticket
  2. Zapier searches for an Asana task
  3. Zapier updates that Asana task with the Zendesk action

Apps involved

  • Zendesk
  • Asana
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Connect Asana + Zendesk in Minutes

It's easy to connect Asana + Zendesk and requires absolutely zero coding experience—the only limit is your own imagination.

All Triggers & Actions

Completed Task

Triggered when a task within a project, or any project within a workspace, is marked as completed. Does not trigger on completed subtasks.

New Story

Triggered when you add a new story.

New Tag Created

Triggered when you create a new tag.

Tag Added to Task

Triggered when you add a tag to a task.

InstantUpdated Task in Project

Triggered when a task in a project is updated.

New Project

Triggered when you add a new project.

New Subtask

Triggered when you add a new subtask.

InstantNew Task in Project

Triggered when you add a new task to a project.

New Team

Triggered when you add a new team.

New User

Triggered when you add a new user.

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