Connect Zendesk to Basecamp 3 and automate any workflow
![Zendesk](https://zapier-images.imgix.net/storage/services/45e89018e756b043d806701f17dc2632.png?auto=format&ixlib=react-9.8.1&q=50&fit=crop&h=30)
![Zendesk](https://zapier-images.imgix.net/storage/services/45e89018e756b043d806701f17dc2632.png?auto=format&ixlib=react-9.8.1&q=50&fit=crop&h=60)
![Basecamp 3](https://zapier-images.imgix.net/storage/services/666ce73ae4b8fb7730e6e096cd46c8ff.png?auto=format&ixlib=react-9.8.1&q=50&fit=crop&h=30)
![Basecamp 3](https://zapier-images.imgix.net/storage/services/666ce73ae4b8fb7730e6e096cd46c8ff.png?auto=format&ixlib=react-9.8.1&q=50&fit=crop&h=60)
Top companies trust Zapier to automate work that solves their unique business problems—no coding required.
Create your first workflow
Quickly connect Zendesk to Basecamp 3 with a Zapier template.
Our most popular template
How Zapier works
Zapier makes it easy to integrate Zendesk with Basecamp 3 - no code necessary. See how you can get setup in minutes.
Select a trigger from Zendesk
![A trigger is the event that kicks off your automated workflow.](https://res.cloudinary.com/zapier-media/image/upload/q_auto,f_auto/v1703713159/App%20Directory/2S%20Page/First_content_row_mqocjq.png)
Setup an action from Basecamp 3
![An action is the event that your automated workflow performs when triggered.](https://res.cloudinary.com/zapier-media/image/upload/q_auto,f_auto/v1703713241/App%20Directory/2S%20Page/Second_content_row_majysk.png)
That’s it! You just connected Zendesk to Basecamp 3
![Triggers and actions are the main components of every automated workflow.](https://res.cloudinary.com/zapier-media/image/upload/q_auto,f_auto/v1703713241/App%20Directory/2S%20Page/Third_content_row_nghpr1.png)
Connect Zendesk and Basecamp 3 to integrate crucial parts of your business
With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.
Automate your lead management and improve conversions
![An illustration representing how to automate lead management with Zapier.](https://res.cloudinary.com/zapier-media/image/upload/q_auto,f_auto/v1703713466/App%20Directory/2S%20Page/First_option_apbx4e.png)
Connect Zendesk and Basecamp 3 to unlock the power of automation
With Zapier's 7,000 integrations, you can unify your tools within a connected system to improve your team's efficiency and deepen their impact.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- New Group
Triggers when a new group is created.
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free plan - New Organization
Triggers when a new organization is created.
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free plan - New View
Triggers when a new view is created.
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free plan - Ticket (Required for non-admins)
- Tags
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Ticket (Required for non-admins)
- CommentRequired
- Should the comment be public?
- Attachment
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Ticket (Required for non-admins)
- Tags
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Ticket (Required for non-admins)
- SubjectRequired
- Assignee
- Group
- Status
- CommentRequired
- First Comment/Description format
- Should the comment be public?
- Tags
- Additional Tags
- Remove Tags
- Type
- Priority
- Submitter
- Brand
- External_id
- Requester
- Sharing Agreements
- Ticket form
- Collaborators
- Collaborator Emails
- Email CC
- Attachment
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- NameRequired
- Requester Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- QueryRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- QueryRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- QueryRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- QueryRequired
- SubjectRequired
- Assignee
- Collaborators
- Collaborator Emails
- Group
- NameRequired
- Requester Email
- First Comment/Description format
- First Comment/DescriptionRequired
- Should the first Comment be public?
- Tags
- Status
- Type
- Priority
- Submitter
- Ticket form
- Sharing Agreements
- Brand
- External_id
- Email CC
- Attachment
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found- QueryRequired
- SubjectRequired
- Assignee
- Collaborators
- Collaborator Emails
- Group
- NameRequired
- Requester Email
- First Comment/Description format
- First Comment/DescriptionRequired
- Should the first Comment be public?
- Tags
- Status
- Type
- Priority
- Submitter
- Ticket form
- Sharing Agreements
- Brand
- External_id
- Email CC
- Attachment
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found- New Account
Triggers when a new basecamp account is created.
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free plan - AccountRequired
- ProjectRequired
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.- AccountRequired
- ProjectRequired
- Message_boardRequired
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.- AccountRequired
- ProjectRequired
- Todo_setRequired
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.- AccountRequired
- ProjectRequired
- FolderRequired
- Sub_folder
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free plan- AccountRequired
- ProjectRequired
- FolderRequired
- Sub_folder
- TitleRequired
- ContentRequired
- Status
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- AccountRequired
- ProjectRequired
- Message_boardRequired
- MessageRequired
- ContentRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- AccountRequired
- NameRequired
- Description
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- AccountRequired
- ProjectRequired
- ScheduleRequired
- SummaryRequired
- Starts_atRequired
- Ends_atRequired
- All_day
- Description
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- AccountRequired
- ProjectRequired
- TodoRequired
- ContentRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- AccountRequired
- ProjectRequired
- Todo_setRequired
- Todo_listRequired
- TodoRequired
- Mark To-do as Complete?
- ContentRequired
- Assignees
- People to Notify When Completed
- Starts_on
- Due_on
- Description
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- AccountRequired
- ProjectRequired
- FolderRequired
- Sub_folder
- Search_nameRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- AccountRequired
- ProjectRequired
- Search_nameRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- AccountRequired
- ProjectRequired
- Todo_setRequired
- Search_nameRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- AccountRequired
- Search_nameRequired
- NameRequired
- Description
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
- Ticket (Required for non-admins)
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free plan- New User
Triggers when a new user is created.
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free plan - NameRequired
- Details
- Notes
- Tags
- Domain_names
- External_id
- Shared_tickets
- Shared_comments
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- SubjectRequired
- Assignee
- Collaborators
- Collaborator Emails
- Group
- NameRequired
- Requester Email
- First Comment/Description format
- First Comment/DescriptionRequired
- Should the first Comment be public?
- Tags
- Status
- Type
- Priority
- Submitter
- Ticket form
- Sharing Agreements
- Brand
- External_id
- Email CC
- Attachment
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Ticket (Required for non-admins)
- CommentRequired
- First Comment/Description format
- Should the comment be public?
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- OrganizationRequired
- NameRequired
- Details
- Notes
- Tags
- Domain_names
- External_id
- Shared_tickets
- Shared_comments
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- UserRequired
- NameRequired
- Requester Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- QueryRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Ticket_idRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- QueryRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- QueryRequired
- NameRequired
- Details
- Notes
- Tags
- Domain_names
- External_id
- Shared_tickets
- Shared_comments
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found- QueryRequired
- NameRequired
- Requester Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found- AccountRequired
- ProjectRequired
- Types
- Events
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.- AccountRequired
- ProjectRequired
- FolderRequired
- Sub_folder
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free plan- AccountRequired
- ProjectRequired
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free plan- AccountRequired
- ProjectRequired
- ScheduleRequired
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.- AccountRequired
- ProjectRequired
- Todo_setRequired
- Todo_listRequired
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.- AccountRequired
- ProjectRequired
- CampfireRequired
- ContentRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- AccountRequired
- ProjectRequired
- SubjectRequired
- ContentRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- AccountRequired
- ProjectRequired
- Person
- NameRequired
- Email_address
- TitleRequired
- Company_name
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- AccountRequired
- TemplateRequired
- NameRequired
- Description
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- AccountRequired
- ProjectRequired
- Todo_setRequired
- Todo_listRequired
- ContentRequired
- Description
- Assignees
- Notify Assignees
- Due_on
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- AccountRequired
- ProjectRequired
- Todo_setRequired
- NameRequired
- Description
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- AccountRequired
- ProjectRequired
- FolderRequired
- Sub_folder
- Attachment
- NameRequired
- Description
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- AccountRequired
- ProjectRequired
- Todo_setRequired
- Todo_listRequired
- QueryRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- AccountRequired
- Search_nameRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- AccountRequired
- ProjectRequired
- FolderRequired
- Sub_folder
- Search_nameRequired
- TitleRequired
- ContentRequired
- Status
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found- AccountRequired
- ProjectRequired
- Todo_setRequired
- Search_nameRequired
- NameRequired
- Description
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found