Basecamp + Zendesk integrations
Create a new Basecamp message when new tags are added to Zendesk tickets
Streamline your customer service and project management process with this efficient workflow. When a new tag is added to a ticket in Zendesk, a corresponding message is created in Basecamp. This active connection between Zendesk and Basecamp ensures that your project management team is immediately informed about updates, helping them to respond swiftly and effectively to customer requests. Enhance your productivity and teamwork with this seamless integration.
- When this happens...New Tag Added to TicketTriggers when a new tag is added to a ticket.
- automatically do this!Create MessageTriggers when a new message is created in a message board.
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More things you can do with Zendesk and Basecamp
Discover other triggers and actions you can use with Zendesk and Basecamp
- New Group
Triggers when a new group is created.
Try ItTriggerPolling - ViewRequired
Try ItTriggerPolling- Who can view suspended tickets
Try ItTriggerPolling
- TagsRequired
Try ItTriggerPolling- Organization
Try ItTriggerPolling- New Organization
Triggers when a new organization is created.
Try ItTriggerPolling - Ticket (Required for non-admins)
Try ItTriggerPolling
Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on.
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Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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