Refound your company for the AI era at ZapConnect 2026. Save your spot β
Basecamp + Zendesk integrations
Create to-dos in Basecamp 3 for new tickets in Zendesk
Manage your customer support tasks more efficiently with this workflow that seamlessly connects Zendesk and Basecamp 3. Whenever a new ticket arises in Zendesk, a corresponding to-do is created in Basecamp 3, helping you stay on top of your helpdesk queries. This automation is a great solution for ensuring no customer query goes unanswered or unnoticed.
- When this happens...New Ticket in ViewTriggers when a new ticket is added to a view.
- automatically do this!Create To-DoTriggers when a new to-do is created in a to-do list.
- Free forever for core features
- 14 day trial for premium features & apps
More things you can do with Zendesk and Basecamp
Discover other triggers and actions you can use with Zendesk and Basecamp
- New Group
Triggers when a new group is created.
Try ItTriggerPolling - Account requirements
- Comment visibility
- Group
- Assignee
- Tags
Try ItTriggerInstant- Organization
Try ItTriggerPolling- New Organization
Triggers when a new organization is created.
Try ItTriggerPolling
- TagsRequired
Try ItTriggerPolling- ViewRequired
Try ItTriggerPolling- Who can view suspended tickets
Try ItTriggerPolling
Basecampβs unique blend of tools is everything any team needs to stay on the same page about whatever theyβre working on.
Related categories
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Related categories









