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Basecamp + Zendesk

Basecamp + Zendesk

Basecamp + Zendesk integrations

Create to-dos in Basecamp 3 for new tickets in Zendesk

Manage your customer support tasks more efficiently with this workflow that seamlessly connects Zendesk and Basecamp 3. Whenever a new ticket arises in Zendesk, a corresponding to-do is created in Basecamp 3, helping you stay on top of your helpdesk queries. This automation is a great solution for ensuring no customer query goes unanswered or unnoticed.

  1. When this happens...
    New Ticket in View
    New Ticket in View
    New Ticket in ViewTriggers when a new ticket is added to a view.
  2. automatically do this!
    Create To-Do
    Create To-Do
    Create To-DoTriggers when a new to-do is created in a to-do list.
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More things you can do with Zendesk and Basecamp

Discover other triggers and actions you can use with Zendesk and Basecamp

  • Zendesk triggers, actions, and search
    New Group

    Triggers when a new group is created.

    Trigger
    Polling
    Try It
    • View
      Required
    Trigger
    Polling
    Try It
    • Tags
    Trigger
    Instant
    Try It
    • Who can view suspended tickets
    Trigger
    Polling
    Try It
    • Tags
      Required
    Trigger
    Polling
    Try It
    • Organization
    Trigger
    Polling
    Try It
    • Ticket (Required for non-admins)
    Trigger
    Polling
    Try It
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About Basecamp
Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on.
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About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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