Zendesk + Shopify Integrations
How to connect Zendesk + Shopify
Zapier lets you send info between Zendesk and Shopify automatically—no code required.
Popular Zendesk + Shopify workflows
Generate tickets in Zendesk from newly-paid orders in Shopify
Generate tickets in Zendesk from newly-paid orders in ShopifypremiumFind organizations and create Zendesk users in them when new Shopify customers are created
Find organizations and create Zendesk users in them when new Shopify customers are createdpremium
New GroupTriggers when a new group is created.Trigger- New OrganizationTriggers when a new organization is added to Zendesk.Trigger
- Recent TicketTriggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).Trigger
- New Action on TicketTriggers when there is activity (an audit) on a specific ticket. Can only watch one ticket per Zap.Trigger
- New TicketTriggers when a new ticket is added to a view.Trigger
- New UserTriggers when a new user is created.Trigger
- New ViewTriggers when a new view is created.Trigger
- Create OrganizationCreate a new organization.Action
- Zendesk
Create a new ticket.
Scheduled
Action
- Zendesk
Attach a file to an existing ticket.
Scheduled
Action
- Zendesk
Add a comment to an existing ticket.
Scheduled
Action
- Zendesk
Add one or more tags to an existing ticket.
Scheduled
Action
- Zendesk
Update an existing organization.
Scheduled
Action
- Zendesk
Update an existing ticket status or add comments.
Scheduled
Action
- Zendesk
Update an existing user.
Scheduled
Action
- Zendesk
Create a new user.
Scheduled
Action
- Zendesk
Finds an existing agent.
Scheduled
Action
- Zendesk
Finds an existing group.
Scheduled
Action
- Zendesk
Finds an existing organization.
Scheduled
Action
- Zendesk
Finds an existing ticket.
Scheduled
Action
- Zendesk
Finds an existing user.
Scheduled
Action
- Zendesk
Finds or creates a specific organization.
Scheduled
Action
- Zendesk
Finds or creates a specific ticket.
Scheduled
Action
- Zendesk
Finds or creates a specific user.
Scheduled
Action
- Shopify
Triggers when a new entry is added to a blog in your Shopify store.
Scheduled
Trigger
- Shopify
Triggers when a new customer is added to your Shopify account.
Scheduled
Trigger
- Shopify
Triggers whenever a cart is "abandoned" (only open carts) (with line item support).
Scheduled
Trigger
- Shopify
Triggers whenever a order is "cancelled" (with line item support).
Scheduled
Trigger
- Shopify
Triggers whenever a new purchase is "paid". You can choose a different order status like pending or refunded (with line item support).
Scheduled
Trigger
- Shopify
Triggers when a new purchase is made (only open orders) (with line item support).
Scheduled
Trigger
- Shopify
Triggers when a new purchase is made (of any order status).
Scheduled
Trigger
- Shopify
Triggers when a new product is added to your Shopify store.
Scheduled
Trigger
- Shopify
Triggers when a customer's information is updated.
Instant
Trigger
- Shopify
Triggers when an order is updated (with line item support).
Scheduled
Trigger
- Shopify
Creates a new blog post.
Scheduled
Action
- Shopify
Creates a new customer.
Scheduled
Action
- Shopify
Updates the quantity of an existing product variant.
Scheduled
Action
- Shopify
Creates a new order (with line item support).
Scheduled
Action
- Shopify
Creates a new product.
Scheduled
Action
- Shopify
Creates a new product variant.
Scheduled
Action
- Shopify
Updates an existing customer. Replaces only data that is set.
Scheduled
Action
- Shopify
Updates an existing product. Replaces only data that is set.
Scheduled
Action
- Shopify
Updates an existing product variant. Replaces only data that is set.
Scheduled
Action
- Shopify
Finds a customer by name or email.
Scheduled
Action
- Shopify
Finds a product by a title search.
Scheduled
Action
- Shopify
Finds a product variant by a title search.
Scheduled
Action
- Shopify
Finds or creates a specific customer.
Scheduled
Action
- Shopify
Finds or creates a specific product by title v2.
Scheduled
Action
- Shopify
Finds or creates a specific product variant by title.
Scheduled
Action
How Zendesk + Shopify Integrations Work
- Step 1: Authenticate Zendesk and Shopify.30 seconds
- Step 2: Pick one of the apps as a trigger, which will kick off your automation.15 seconds
- Step 3: Choose a resulting action from the other app.15 seconds
- Step 4: Select the data you want to send from one app to the other.2 minutes
- That’s it! More time to work on other things.
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