Zendesk + Shopify Integrations
In a matter of minutes and without a single line of code, Zapier allows you to connect Zendesk and Shopify, with as many as 162 possible integrations. Are you ready to find your productivity superpowers?
Add new Shopify customers to Zendesk as users
Stay on top of your customer support with this Zapier automation, which can create new users in your Zendesk support app whenever someone purchases items in your Shopify store. This integration will help keep you organized and improve communication with your customers.
Note: This Zapier integration doesn't import already existing customers into Zendesk, only new customers after you've set it up.
How It Works
- You gain a new customer in Shopify
- Zapier creates a new user in Zendesk
What You Need
- Shopify account
- Zendesk account
Generate a new ticket in Zendesk when a new paid order in Shopify is placed
Stay on top of your customer service by using this Zapier automation to generate tickets when new orders are placed on Shopify. Once you set up the Shopify-Zendesk integration, from that point forward new orders placed in Shopify will automatically generate tickets in Zendesk. That gives you an easy way to followup with your new customers.
Note: This Zapier integration doesn't import already existing orders into Zendesk, only new orders after you've set it up.
How It Works
- A new order is placed in Shopify
- Zapier creates a new ticket in Zendesk
What You Need
- Shopify account
- Zendesk account
Find organizations and create Zendesk users in them when new Shopify customers are created
When new customers are created in your eCommerce tool, make sure those customers are added to your help desk tool, so you can provide them fast and accurate support down the line. Use this Zap to automatically add new Shopify customers to Zendesk as users in particular organizations. That way, your Zendesk users are automatically added to the best organization for them, allowing your agents to see patterns and resolve larger problems quickly.
How this Shopify-Zendesk integration works
- A new customer is created in Shopify
- Zapier finds an existing organization in Zendesk. Or, if the organization you're looking for doesn't yet exist, Zapier creates it.
- Zapier creates a user in the Zendesk organization.
Apps involved
- Shopify
- Zendesk
It's easy to connect Zendesk + Shopify and requires absolutely zero coding experience—the only limit is your own imagination.
Triggers when a new user is created.
Attach a file to an existing ticket.
Triggers when a new ticket is added to a view.
Create a new user.
Triggers when a new customer is added to your Shopify account.
Create a new ticket.
Triggers whenever a new purchase is "paid". You can choose a different order status like pending or refunded (with line item support).
Create a new organization.
Triggers whenever a order is "cancelled" (with line item support).
Creates a new customer.
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