Zendesk + Slack Integrations
In a matter of minutes and without a single line of code, Zapier allows you to connect Zendesk and Slack, with as many as 189 possible integrations. Are you ready to find your productivity superpowers?
Post new Zendesk tickets to Slack
Zendesk makes it simple to track and respond to help desk tickets. If you want to respond ASAP, try automatically posting all new Zendesk tickets to Slack with this Zap.
How It Works
- A new ticket is filed on Zendesk
- Zapier posts the contents of that ticket to a Slack channel of your choosing
What You Need
- A Zendesk account
- A Slack account
Get Slack notifications for new Zendesk tickets
Keep your finger on the pulse of your help desk without having to switch between apps. This Zapier integration will send a message to Slack whenever a new ticket is opened in Zendesk. That way, you can notify your team of new tickets, or get a private message about the support tickets that need a personal reply.
How It Works
- A new ticket is opened in Zendesk
- Zapier sends a message to a chosen Slack channel with the ticket information
What You Need
- Zendesk account
- Slack account
It's easy to connect Zendesk + Slack and requires absolutely zero coding experience—the only limit is your own imagination.
Triggers when a new user is created.
Attach a file to an existing ticket.
Triggers when a new ticket is added to a view.
Create a new user.
Triggers when you star a message.
Create a new ticket.
Triggers when a new message is posted to a specific #channel you choose.
Create a new organization.
Triggers when a new message is posted to any public channel.
Send a direct message to a user or yourself from the Slackbot.
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