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Slack + Zendesk

Send Slack private channel messages for new Zendesk tickets

When you have new tickets, you'll want the right people to know about them. This integration helps by automatically sending a private channel message in Slack with info from a new ticket from Zendesk. It's never been easier to notify your team of new tickets.

When you have new tickets, you'll want the right people to know about them. This integration helps by automatically sending a private channel message in Slack with info from a new ticket from Zendesk. It's never been easier to notify your team of new tickets.

  1. short arrow
    long arrow
    When this happens...
    ZendeskZendesk
    New Ticket

    Triggers when a new ticket is added to a view.

    TriggerScheduled
  2. automatically do this!
    SlackSlack
    Send Private Channel Message

    Post a new message to a private channel you choose. Can also schedule a message for later.

    ActionWrite

Supported triggers and actions

What does this mean?
slack logo
slack logo
slack logo

About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
Learn More

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  • Team Chat

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zendesk logo
zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn More

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