Slack + Zendesk Integrations

How to connect Slack + Zendesk

Zapier lets you send info between Slack and Zendesk automatically—no code required.

When this happens...
New Channel

Triggers whenever a new #channel is created.

automatically do this!
Add Comment to Ticket

Add a comment to an existing ticket.

Slack logo
Slack logo
Zendesk logoZendesk logo

Do Even More with Slack + Zendesk

With Zapier, you can do more than just connect 2 apps—you can automate entire processes from beginning to end! Here are some popular ways users make their Slack + Zendesk workflows do more for them.

  • CalendarHero logo

    Zapier users love adding CalendarHero to their workflows

    Send insights for new Zendesk users in Slack

    Send insights for new Zendesk users in Slack
    • CalendarHero logo
    • Slack logo
    • Zendesk logo
    CalendarHero + Slack + Zendesk

Supported triggers and actions

What does this mean?

How Slack + Zendesk Integrations Work

  1. Step 1: Authenticate Slack + Zendesk.
    30 seconds
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    15 seconds
  3. Step 3: Choose a resulting action from the other app.
    15 seconds
  4. Step 4: Select the data you want to send from one app to the other.
    2 minutes
  5. That’s it! More time to work on other things.
Connect apps

Slack Tutorials

About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
Learn More

Related categories

  • Team Chat

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zendesk logo
zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn More

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