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Slack + Zendesk Integrations

How to connect Slack + Zendesk

Zapier lets you send info between Slack and Zendesk automatically—no code required. With 5,000+ supported apps, the possibilities are endless.

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  • Create Zendesk tickets when new Slack reactions are added

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    Details
    • Slack logo
    • Zendesk logo
    Slack + Zendesk
  • Create Zendesk tickets from new Slack saved messages

    Premium
    Details
    • Slack logo
    • Zendesk logo
    Slack + Zendesk
  • Create Zendesk tickets from new Slack pushed messages

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    Details
    • Slack logo
    • Zendesk logo
    Slack + Zendesk
  • Create Zendesk tickets for new Slack mentions

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    Details
    • Slack logo
    • Zendesk logo
    Slack + Zendesk
  • Create Zendesk tickets from new Slack private channel messages

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    Details
    • Slack logo
    • Zendesk logo
    Slack + Zendesk
  • Add comments to Zendesk tickets from new Slack reactions

    Premium
    Details
    • Slack logo
    • Zendesk logo
    Slack + Zendesk
  • Update Zendesk users when new messages are pushed in Slack

    Premium
    Details
    • Slack logo
    • Zendesk logo
    Slack + Zendesk
  • Create new Slack statuses for Zendesk organizations

    Premium
    Details
    • Zendesk logo
    • Slack logo
    Zendesk + Slack
  • Set statuses in Slack for new Zendesk users

    Premium
    Details
    • Zendesk logo
    • Slack logo
    Zendesk + Slack
  • Organize new Zendesk tickets by setting statuses in Slack

    Premium
    Details
    • Zendesk logo
    • Slack logo
    Zendesk + Slack
  • Send direct messages in Slack for new Zendesk users

    Premium
    Details
    • Zendesk logo
    • Slack logo
    Zendesk + Slack
  • Create Slack channel messages for new Zendesk organizations

    Premium
    Details
    • Zendesk logo
    • Slack logo
    Zendesk + Slack
  • Create private Slack messages for new Zendesk organizations

    Premium
    Details
    • Zendesk logo
    • Slack logo
    Zendesk + Slack
  • Add new Zendesk users as Maximizer leads and send Slack notifications

    Premium
    Details
    • Zendesk logo
    • Maximizer CRM logo
    • Slack logo
    Zendesk + Maximizer CRM + Slack
  • Monitor new Zendesk tickets and send private Slack channel messages

    Premium
    Details
    • Zendesk logo
    • Slack logo
    Zendesk + Slack
  • Create a product description (features and benefits) based on new Zendesk tickets

    Premium
    Details
    • Zendesk logo
    • Jasper logo
    • Slack logo
    Zendesk + Jasper + Slack

Create Zendesk tickets when new Slack reactions are added

Premium
Details
  • Slack logo
  • Zendesk logo
Slack + Zendesk

Create Zendesk tickets from new Slack saved messages

Premium
Details
  • Slack logo
  • Zendesk logo
Slack + Zendesk

Create Zendesk tickets from new Slack pushed messages

Premium
Details
  • Slack logo
  • Zendesk logo
Slack + Zendesk

Create Zendesk tickets for new Slack mentions

Premium
Details
  • Slack logo
  • Zendesk logo
Slack + Zendesk

Create Zendesk tickets from new Slack private channel messages

Premium
Details
  • Slack logo
  • Zendesk logo
Slack + Zendesk

Add comments to Zendesk tickets from new Slack reactions

Premium
Details
  • Slack logo
  • Zendesk logo
Slack + Zendesk

Update Zendesk users when new messages are pushed in Slack

Premium
Details
  • Slack logo
  • Zendesk logo
Slack + Zendesk

Create new Slack statuses for Zendesk organizations

Premium
Details
  • Zendesk logo
  • Slack logo
Zendesk + Slack

Set statuses in Slack for new Zendesk users

Premium
Details
  • Zendesk logo
  • Slack logo
Zendesk + Slack

Organize new Zendesk tickets by setting statuses in Slack

Premium
Details
  • Zendesk logo
  • Slack logo
Zendesk + Slack

Send direct messages in Slack for new Zendesk users

Premium
Details
  • Zendesk logo
  • Slack logo
Zendesk + Slack

Create Slack channel messages for new Zendesk organizations

Premium
Details
  • Zendesk logo
  • Slack logo
Zendesk + Slack

Create private Slack messages for new Zendesk organizations

Premium
Details
  • Zendesk logo
  • Slack logo
Zendesk + Slack

Add new Zendesk users as Maximizer leads and send Slack notifications

Premium
Details
  • Zendesk logo
  • Maximizer CRM logo
  • Slack logo
Zendesk + Maximizer CRM + Slack

Monitor new Zendesk tickets and send private Slack channel messages

Premium
Details
  • Zendesk logo
  • Slack logo
Zendesk + Slack

Create a product description (features and benefits) based on new Zendesk tickets

Premium
Details
  • Zendesk logo
  • Jasper logo
  • Slack logo
Zendesk + Jasper + Slack

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Slack logo
Zendesk logo

Do Even More with Slack + Zendesk

With Zapier, you can do more than just connect 2 apps—you can automate entire processes from beginning to end! Here are some popular ways users make their Slack + Zendesk workflows do more for them.

  • Zapier users love adding CalendarHero to their workflows

    Send insights for new Zendesk users in Slack

    Premium
    Send insights for new Zendesk users in Slack
    • CalendarHero logo
    • Slack logo
    • Zendesk logo
    CalendarHero + Slack + Zendesk
  • Zapier users love adding Maximizer CRM to their workflows

Supported triggers and actions

What does this mean?
    • Trigger for Bot Messages?

    Trigger
    Instant
    Try It
    • ChannelRequired

    • Trigger for Bot Messages?

    Trigger
    Instant
    Try It
    • Channel

    • User Name

    • Shared

    Trigger
    Instant
    Try It
    • ChannelRequired

    • Trigger for Bot Messages?

    Trigger
    Instant
    Try It
    • Include Alias

    Trigger
    Instant
    Try It
    • User Name

    • Highlight Word

    • Trigger for Bot Messages?

    Trigger
    Instant
    Try It
  • Slack triggers, actions, and search

    New Pushed Message

    Triggers when you click the "Push to Zapier" button from a message in Slack.

    Trigger
    Instant
    Try It

How Slack + Zendesk Integrations Work

  1. Step 1: Authenticate Slack and Zendesk.
    30 seconds
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    15 seconds
  3. Step 3: Choose a resulting action from the other app.
    15 seconds
  4. Step 4: Select the data you want to send from one app to the other.
    2 minutes
  5. That’s it! More time to work on other things.

Slack Tutorials