Google Forms + Zendesk
Create Zendesk tickets from new Google Forms responses
If you're using Google Forms to provide an easy way to submit tickets, set up this Zap to handle the data entry for you. From that point on, every new Google Form response you receive will automatically trigger the creation of a new ticket on Zendesk, including all the details you need to take action and resolve issues quickly.
If you're using Google Forms to provide an easy way to submit tickets, set up this Zap to handle the data entry for you. From that point on, every new Google Form response you receive will automatically trigger the creation of a new ticket on Zendesk, including all the details you need to take action and resolve issues quickly.
New Response in SpreadsheetTriggered when a new response row is added to the bottom of a spreadsheet.Trigger- New or Updated Response in SpreadsheetTriggered when a new response row is added or modified in a spreadsheet.Trigger
- Create ResponseCreate a new response/entry (row) in a specific spreadsheet.Action
- Lookup ResponseFinds a response row by a column and value. Returns all the values on that matching row.Action
- Find or Create ResponseFinds or creates a specific lookup row.Action
New GroupTriggers when a new group is created.Trigger- New OrganizationTriggers when a new organization is added to Zendesk.Trigger
- Recent TicketTriggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).Trigger
- Zendesk
Triggers when there is activity (an audit) on a specific ticket. Can only watch one ticket per Zap.
Scheduled
Trigger
- Zendesk
Triggers when a new ticket is added to a view.
Scheduled
Trigger
- Zendesk
Triggers when a new user is created.
Scheduled
Trigger
- Zendesk
Triggers when a new view is created.
Scheduled
Trigger
- Zendesk
Create a new organization.
Scheduled
Action
- Zendesk
Create a new ticket.
Scheduled
Action
- Zendesk
Attach a file to an existing ticket.
Scheduled
Action
- Zendesk
Add a comment to an existing ticket.
Scheduled
Action
- Zendesk
Add one or more tags to an existing ticket.
Scheduled
Action
- Zendesk
Update an existing organization.
Scheduled
Action
- Zendesk
Update an existing ticket status or add comments.
Scheduled
Action
- Zendesk
Update an existing user.
Scheduled
Action
- Zendesk
Create a new user.
Scheduled
Action
- Zendesk
Finds an existing agent.
Scheduled
Action
- Zendesk
Finds an existing group.
Scheduled
Action
- Zendesk
Finds an existing organization.
Scheduled
Action
- Zendesk
Finds an existing ticket.
Scheduled
Action
- Zendesk
Finds an existing user.
Scheduled
Action
- Zendesk
Finds or creates a specific organization.
Scheduled
Action
- Zendesk
Finds or creates a specific ticket.
Scheduled
Action
- Zendesk
Finds or creates a specific user.
Scheduled
Action
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