If you're using Google Forms to provide an easy way to submit tickets, set up this Zap to act as the middle-man and handle that data entry for you. From that point on, every new Google Form response you receive will automatically trigger the creation of a new ticket on Zendesk, including all the details you need to take action and resolve issues quickly.
Note: To use this integration you'll need a live form that's set up to collect responses in a spreadsheet.
How this Google Forms-Zendesk integration works
- A new Google Forms response is received
- Zapier creates a new ticket on Zendesk
Apps involved
- Google Forms
- Zendesk
Why Zapier?
Get started for free—14 day trial of premium features and apps.
No coding required—automate any of 1,000+ apps in minutes.
Enterprise-level security—connect mission-critical apps.
Create Zendesk tickets from new Google Forms responses
If you're using Google Forms to provide an easy way to submit tickets, set up this Zap to act as the middle-man and handle that data entry for you. From that point on, every new Google Form response you receive will automatically trigger the creation of a new ticket on Zendesk, including all the details you need to take action and resolve issues quickly.
Note: To use this integration you'll need a live form that's set up to collect responses in a spreadsheet.
How this Google Forms-Zendesk integration works
- A new Google Forms response is received
- Zapier creates a new ticket on Zendesk
Apps involved
- Google Forms
- Zendesk
Update Zendesk users when they update Google Forms responses
Whether you just need to tag users when they provide updates or want to include more information, it can all be done automatically if you set up this Zap. After that, every update to a Google Forms response will automatically update the matching Zendesk user, ensuring your information remains accurate and centralized at all times.
Note: To use this integration you'll need a live form that's set up to collect responses in a spreadsheet.
How this Google Forms-Zendesk integration works
- A Google Forms response is updated
- Zapier automation updates a user on Zendesk
Apps involved
- Google Forms
- Zendesk
Create Zendesk users from new Google Forms responses
Supporting your contacts from the moment they reach out gives you the best chance of keeping them happy, so let Zapier set those contacts up for you. This Zap, once active, will trigger with every new Google Form response you receive, automatically creating a new Zendesk user for each one.
Note: To use this integration you'll need a live form that's set up to collect responses in a spreadsheet.
How this Google Forms-Zendesk integration works
- A new response is submitted on Google Forms
- Zapier automation creates a new user on Zendesk
Apps involved
- Google Forms
- Zendesk
Create Zendesk tickets from updated Google Forms
Maybe you didn't have active Zaps when the responses first came in, or you only need to take action if they get updated: Either way, this Zap will keep your data organized between Google Forms and Zendesk. Once active, it will trigger whenever a Google Form response is updated, sending the information over to Zendesk and creating a new ticket with all the necessary details.
Note: To use this integration you'll need a live form that's set up to collect responses in a spreadsheet.
How this Google Forms-Zendesk integration works
- An updated response is received on Google Forms
- Zapier automatically adds a new ticket to Zendesk
Apps involved
- Google Forms
- Zendesk
It's easy to connect Google Forms + Zendesk and requires absolutely zero coding experience—the only limit is your own imagination.
Triggered when a new response row is added to the bottom of a spreadsheet.
Create a new response/entry (row) in a specific spreadsheet.
Triggered when a new response row is added or modified in a spreadsheet.
Attach a file to an existing ticket.
Triggers when a new user is created.
Create a new user.
Triggers when a new ticket is added to a view.
Create a new ticket.
Triggers when a new group is created.
Create a new organization.
Use our free platform to build a single Zapier integration and instantly connect your app with 1,000+ others.
Become a Zapier Integration Partner