Create Zendesk tickets from new Google Forms responses
If you're using Google Forms to provide an easy way to submit tickets, set up this Zap to act as the middle-man and handle that data entry for you. From that point on, every new Google Form response you receive will automatically trigger the creation of a new ticket on Zendesk, including all the details you need to take action and resolve issues quickly.
Note: To use this integration you'll need a live form that's set up to collect responses in a spreadsheet.
How this Google Forms-Zendesk integration works
- A new Google Forms response is received
- Zapier creates a new ticket on Zendesk
Apps involved
- Google Forms
- Zendesk
Google Forms is an easy way to collect data from the web with a simple UI and powerful editor. Works hand-in-hand with Google Sheets!
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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A Zap is a connection between two apps made of a trigger and an action. Whenever the trigger event happens, Zapier will automatically make the action event happen for you!