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Add new Zendesk tickets to Google Sheets

  1. When this happensStep 1: New Ticket

  2. Then do thisStep 2: Create Spreadsheet Row

Wish you had an easily accessible record of your Zendesk account activity? Use the Zendesk Google Sheets integration to add new Zendesk tickets to a Google Spreadsheet. It's an easy way to list every support ticket that comes in, graph your support activity, and more.

How It Works

  1. A new ticket is opened in Zendesk
  2. Zapier adds the ticket information to a new row in Google Sheets

What You Need

  • Zendesk account
  • Google account
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Connect Google Sheets + Zendesk in Minutes

It's easy to connect Google Sheets + Zendesk and requires absolutely zero coding experience—the only limit is your own imagination.

All Triggers & Actions

New Spreadsheet Row (Team Drive)

Triggered when a new row is added to the bottom of a spreadsheet - works best with Team Drives.

New Spreadsheet

Triggered when you create a new spreadsheet.

InstantNew or Updated Spreadsheet Row

Triggered when a new row is added or modified in a spreadsheet.

New Group

Triggers when a new group is created.

Recent Ticket

Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

InstantNew Spreadsheet Row

Triggered when a new row is added to the bottom of a spreadsheet.

New or Updated Spreadsheet Row (Team Drive)

Triggered when a new row is added or modified in a spreadsheet - works best with Team Drives.

New Worksheet

Triggered when you create a new worksheet in a spreadsheet.

New Organization

Triggers when a new organization is added to Zendesk.

New Action on Ticket

Triggers when there is activity (an audit) on a specific ticket. Can only watch one ticket per Zap.