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Create Zendesk tickets from new rows in Google Sheets

  1. When this happensStep 1: New Spreadsheet Row

  2. Then do thisStep 2: Create Ticket

Turn your Google Sheets data into an actionable ticket queue in Zendesk. Every time a new row is added to a designated worksheet, Zapier will automatically create a Zendesk ticket. That gives you an easy way to track customer complaints or issues in a spreadsheet, and have them be automatically turned into support tickets.

How It Works

  1. A new row is added to a designated worksheet in Google Sheets
  2. Zapier creates a ticket in Zendesk

What You Need

  • Google account
  • Zendesk account
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Connect Google Sheets + Zendesk in Minutes

It's easy to connect Google Sheets + Zendesk and requires absolutely zero coding experience—the only limit is your own imagination.

All Triggers & Actions

New Spreadsheet Row (Team Drive)

Triggered when a new row is added to the bottom of a spreadsheet - works best with Team Drives.

New Spreadsheet

Triggered when you create a new spreadsheet.

InstantNew or Updated Spreadsheet Row

Triggered when a new row is added or modified in a spreadsheet.

New Group

Triggers when a new group is created.

Recent Ticket

Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

InstantNew Spreadsheet Row

Triggered when a new row is added to the bottom of a spreadsheet.

New or Updated Spreadsheet Row (Team Drive)

Triggered when a new row is added or modified in a spreadsheet - works best with Team Drives.

New Worksheet

Triggered when you create a new worksheet in a spreadsheet.

New Organization

Triggers when a new organization is added to Zendesk.

New Action on Ticket

Triggers when there is activity (an audit) on a specific ticket. Can only watch one ticket per Zap.