Google Sheets + Zendesk
Create Zendesk tickets from new or updated rows in Google Sheets team drive
Efficiently manage your support tickets with this seamless workflow. The moment you add or update a row in your Google Sheets on Team Drive, a new ticket is created instantly in Zendesk. This allows you to maintain an organized, up-to-date ticketing system which saves time and boosts your team's productivity. Easy and swift, this automation takes the manual copy-pasting out of your day giving you more time to focus on solving customer issues.
Efficiently manage your support tickets with this seamless workflow. The moment you add or update a row in your Google Sheets on Team Drive, a new ticket is created instantly in Zendesk. This allows you to maintain an organized, up-to-date ticketing system which saves time and boosts your team's productivity. Easy and swift, this automation takes the manual copy-pasting out of your day giving you more time to focus on solving customer issues.
- When this happens...New or Updated Spreadsheet Row (Team Drive)
Triggered when a new row is added or modified in a spreadsheet - works best with Team Drives.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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