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Google Sheets + Zendesk + Nightfall DLP

Scan for sensitive data in Nightfall and create Google Sheets spreadsheet rows from new Zendesk tickets

  1. When this happens

    Step 1: Recent Ticket

  2. Then do this

    Step 2: Scan for Sensitive Data

  3. Then do this

    Step 3: Create Spreadsheet Row

When new tickets are created in Zendesk, scan the tickets in real-time for sensitive data using Nightfall DLP, and log any findings in Google Sheets spreadsheet rows. Use Nightfall DLP to check if PII, PHI, and any other sensitive data exist in the Zendesk ticket so you can take action immediately.

Supported triggers and actions

What does this mean?
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About Google Sheets

Create, edit, and share spreadsheets wherever you are with Google Sheets, and get automated insights from your data.
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GoogleSpreadsheets

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About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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About Nightfall DLP

Data loss prevention & data classification for security & compliance.

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