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Zapier makes it easy to integrate Calendly with Zendesk - no code necessary. See how you can get setup in minutes.
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Calendly
Calendly
1. Choose trigger event
Zendesk
Zendesk
2. Choose action
1. Select the event
Setup
Test
Calendly
Choose a trigger event
Choose a trigger
A trigger is the event that starts your Zap—like a "Contact Created" from Calendly.
Add your action
An action happens after the trigger—such as "Delete User" in Zendesk.
You’re connected!
Zapier seamlessly connects Calendly and Zendesk, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
Create a new record or update an existing record in your app.
Subject
Required
Follow-up Source Ticket
Assignee
Collaborators
Collaborator Emails
Group
Requester Name
Requester Email
First Comment/Description format
First Comment/Description
Required
Should the first Comment be public?
Tags
Status
Type
Priority
Submitter
Ticket form
Sharing Agreements
Brand
External ID
Email CC
Attachment
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Ticket
Required
Comment body
Comment format
Should the Comment be public?
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Organization
Required
Name
Details
Notes
Tags
Domain_names
External_id
Shared_tickets
Shared_comments
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
User
Required
Name
Email
Details
Notes
Phone
Tags
Role
Organization
External_id
Verified
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Stop on error
Required
HTTP Method
Required
URL
Required
Query string parameters
Additional request headers
Body
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Ticket_id
Required
Action
This is an event a Zap performs.
Search
Find existing data in your app
Query
Required
Action
This is an event a Zap performs.
Search
Find existing data in your app
Query
Required
Action
This is an event a Zap performs.
Search
Find existing data in your app
Query
Required
Name
Required
Details
Notes
Tags
Domain_names
External_id
Group_id
Shared_tickets
Shared_comments
Action
This is an event a Zap performs.
Search or write
Find existing data in your app, or create a new record if no data is found
For AI agents & developers
Use Calendly and Zendesk with AI agents and code
Beyond Zap workflows. Call Calendly and Zendesk actions directly from your AI client or your codebase, using the same 9,000+ app integrations Zapier already runs.
No code
Connect via Zapier MCP
Expose Calendly and Zendesk actions as tools in any MCP client. Authenticate once, then call them in natural language.
Example actions on this page
Cancel an Event
Delete User
Works with
Claude · ChatGPT · Cursor · any MCP-compatible client
There is no Python package yet. SDK is TypeScript-only (@zapier/zapier-sdk). The MCP server URL is personal to your account; get it at zapier.com/mcp.
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Practical ways you can use Calendly and Zendesk
Track no-shows in Zendesk.
When an invitee is marked as a no-show in Calendly, Zapier creates a Zendesk ticket. This helps business owners follow up efficiently, turning missed appointments into potential opportunities.
When an invitee schedules an event in Calendly, Zapier logs it as a new ticket in Zendesk. This ensures all scheduled interactions are captured in the customer support system and follow-ups are properly tracked.
Cancel Zendesk tickets for canceled Calendly events.
When a Calendly event is canceled, Zapier automatically updates the corresponding Zendesk ticket as canceled. This minimizes outdated or irrelevant support tasks, keeping workflows efficient.
Level up your Calendly to Zendesk integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
Frequently Asked Questions about Calendly + Zendesk integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Calendly and Zendesk
How do I set up the Calendly and Zendesk integration?
To set up the Calendly and Zendesk integration, navigate to our integration platform and select both apps from our available services. You'll be able to configure triggers, such as a new Calendly event, and link them to actions in Zendesk, like creating a support ticket. Follow the guided setup process for detailed steps.
Can I trigger a Zendesk ticket creation with a Calendly event?
Yes, you can trigger the creation of a Zendesk ticket automatically when an event is scheduled in Calendly. This is done by setting up a trigger for new events in Calendly and mapping it to an action that creates tickets in Zendesk.
Is it possible to update a Zendesk ticket when a Calendly event is canceled?
Absolutely, if a meeting gets canceled in Calendly, you can set this as a trigger to update an existing ticket in Zendesk. You'd configure this flow by selecting 'event cancellation' as your trigger which will prompt an action like updating or tagging the relevant ticket in Zendesk.
What happens if there are multiple events created for one contact?
We offer options on how to handle multiple event creations for one contact. You can either create separate tickets for each event or merge updates into one existing ticket. Setup allows these specifications under the action step while configuring your integrations.
Can I send notifications through Zendesk when a new event is created on Calendly?
Yes, you can configure our platform to send automatic notifications through Zendesk whenever there's a new appointment on Calendly. Set up a trigger for new events in Calendly and define your notification actions within Zendesk's settings.
Does this integration support syncing of cancellations across both platforms?
The integration does support syncing cancellations from Calendly to reflect accurately onto Zendisk tickets, ensuring all records are consistently updated across both platforms using triggers and actions.
Are there any restrictions on data fields that can be transferred between Calendly and Zendesk?
While most common data fields are compatible between Calendly and our setup with Zendesk, custom field compatibility may depend on how they are configured within your account settings. Be sure specific fields are mapped correctly during initial integration setup.
About Calendly
Calendly is an elegant and simple scheduling tool for businesses that eliminates email back and forth. It helps save time so that businesses can provide great service and increase sales.
