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Zendesk + Jira Software Cloud Integrations

How to connect Zendesk + Jira Software Cloud

Zapier lets you send info between Zendesk and Jira Software Cloud automatically—no code required. With 6,000+ supported apps, the possibilities are endless.

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  • Update Jira Software Cloud issues when new Zendesk tickets are created

    Premium
    Details
    • Zendesk logo
    • Jira Software Cloud logo
    Zendesk + Jira Software Cloud
  • Create Jira Software Cloud issues for new Zendesk tickets to streamline task management

    Premium
    Details
    • Zendesk logo
    • Jira Software Cloud logo
    Zendesk + Jira Software Cloud
  • Update Zendesk users with updated Jira Software Cloud issues

    Premium
    Details
    • Jira Software Cloud logo
    • Zendesk logo
    Jira Software Cloud + Zendesk
  • Create new Jira Software Cloud issues for every Zendesk organization addition

    Premium
    Details
    • Zendesk logo
    • Jira Software Cloud logo
    Zendesk + Jira Software Cloud
  • Create issues in Jira Software Cloud for new Zendesk users

    Premium
    Details
    • Zendesk logo
    • Jira Software Cloud logo
    Zendesk + Jira Software Cloud
  • Add attachments to Jira Software Cloud issues from new Zendesk tickets

    Premium
    Details
    • Zendesk logo
    • Jira Software Cloud logo
    Zendesk + Jira Software Cloud
  • Create Zendesk tickets from new Jira Software Cloud issues for seamless issue tracking

    Premium
    Details
    • Jira Software Cloud logo
    • Zendesk logo
    Jira Software Cloud + Zendesk
  • Create Zendesk tickets from new Jira Software Cloud issues

    Premium
    Details
    • Jira Software Cloud logo
    • Zendesk logo
    Jira Software Cloud + Zendesk

Update Jira Software Cloud issues when new Zendesk tickets are created

Premium
Details
  • Zendesk logo
  • Jira Software Cloud logo
Zendesk + Jira Software Cloud

Create Jira Software Cloud issues for new Zendesk tickets to streamline task management

Premium
Details
  • Zendesk logo
  • Jira Software Cloud logo
Zendesk + Jira Software Cloud

Update Zendesk users with updated Jira Software Cloud issues

Premium
Details
  • Jira Software Cloud logo
  • Zendesk logo
Jira Software Cloud + Zendesk

Create new Jira Software Cloud issues for every Zendesk organization addition

Premium
Details
  • Zendesk logo
  • Jira Software Cloud logo
Zendesk + Jira Software Cloud

Create issues in Jira Software Cloud for new Zendesk users

Premium
Details
  • Zendesk logo
  • Jira Software Cloud logo
Zendesk + Jira Software Cloud

Add attachments to Jira Software Cloud issues from new Zendesk tickets

Premium
Details
  • Zendesk logo
  • Jira Software Cloud logo
Zendesk + Jira Software Cloud

Create Zendesk tickets from new Jira Software Cloud issues for seamless issue tracking

Premium
Details
  • Jira Software Cloud logo
  • Zendesk logo
Jira Software Cloud + Zendesk

Create Zendesk tickets from new Jira Software Cloud issues

Premium
Details
  • Jira Software Cloud logo
  • Zendesk logo
Jira Software Cloud + Zendesk

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Supported triggers and actions

What does this mean?
  • Zendesk triggers, actions, and search

    New Group

    Triggers when a new group is created.

    Trigger
    Scheduled
    Try It
  • Zendesk triggers, actions, and search

    Recent Ticket

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    Trigger
    Scheduled
    Try It
    • ViewRequired

    Trigger
    Scheduled
    Try It
    • TicketRequired

    Trigger
    Scheduled
    Try It
    • NameRequired

    • Details

    • Notes

    • Tags

    • Domain Names

    • External Id

    • Shared Tickets

    • Shared Comments

    Action
    Write

How Zendesk + Jira Software Cloud Integrations Work

  1. Step 1: Authenticate Zendesk and Jira Software Cloud.
    30 seconds
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    15 seconds
  3. Step 3: Choose a resulting action from the other app.
    15 seconds
  4. Step 4: Select the data you want to send from one app to the other.
    2 minutes
  5. That’s it! More time to work on other things.

Jira Software Cloud Tutorials

zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn moreHelp

Related categories

  • Customer Support

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jira-software-cloud logo
jira-software-cloud logo

About Jira Software Cloud

Jira Software Cloud is a bug and issue tracking tool that allows software developers to manage product development. This integration connects to cloud-hosted instances of Jira.

Related categories

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