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Jira Software Cloud + Zendesk

Update Jira Software Cloud issues when new Zendesk tickets are created

Effortlessly streamline your support and development teams' tasks with this handy workflow. When a new ticket is created in Zendesk, it will automatically update an issue in Jira Software Cloud. Keep both platforms updated and better track the status of issues in real-time, improving overall communication and efficiency.

Effortlessly streamline your support and development teams' tasks with this handy workflow. When a new ticket is created in Zendesk, it will automatically update an issue in Jira Software Cloud. Keep both platforms updated and better track the status of issues in real-time, improving overall communication and efficiency.

  1. When this happens...
    ZendeskZendesk
    New Ticket

    Triggers when a new ticket is added to a view.

    TriggerScheduled
  2. automatically do this!
    Jira Software CloudJira Software Cloud
    Update Issue

    Updates an existing issue.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Zendesk triggers, actions, and search

    New Group

    Triggers when a new group is created.

    Trigger
    Scheduled
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    • Organization

    Trigger
    Scheduled
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    • ViewRequired

    Trigger
    Scheduled
    Try It
    • Tags

    Trigger
    Instant
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    • Ticket (Required for non-admins)

    Trigger
    Scheduled
    Try It
jira-software-cloud logo
jira-software-cloud logo

About Jira Software Cloud

Jira Software Cloud is a bug and issue tracking tool that allows software developers to manage product development. This integration connects to cloud-hosted instances of Jira.
Learn moreHelp

Related categories

  • Project Management
zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

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