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Jira Software Cloud + Zendesk

Create issues in Jira Software Cloud from new tickets in Zendesk

This workflow enables a seamless connection between your Zendesk and Jira Software Cloud systems. When a new ticket is created in Zendesk, a corresponding issue will be swiftly generated in Jira Software Cloud. This integration not only streamlines communication and project management between your customer service and development teams, but also ensures rapid response times and efficient problem-solving. Perfect for businesses that prioritize top-notch customer service and quick resolution of technical issues.

This workflow enables a seamless connection between your Zendesk and Jira Software Cloud systems. When a new ticket is created in Zendesk, a corresponding issue will be swiftly generated in Jira Software Cloud. This integration not only streamlines communication and project management between your customer service and development teams, but also ensures rapid response times and efficient problem-solving. Perfect for businesses that prioritize top-notch customer service and quick resolution of technical issues.

  1. When this happens...
    ZendeskZendesk
    New Ticket

    Triggers when a new ticket is created. Optionally select an organization.

    TriggerScheduled
  2. automatically do this!
    Jira Software CloudJira Software Cloud
    Create Issue

    Creates a new issue.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Zendesk triggers, actions, and search

    New Group

    Triggers when a new group is created.

    Trigger
    Scheduled
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    • Organization

    Trigger
    Scheduled
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    • ViewRequired

    Trigger
    Scheduled
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    • Tags

    Trigger
    Instant
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    • Ticket (Required for non-admins)

    Trigger
    Scheduled
    Try It
jira-software-cloud logo
jira-software-cloud logo

About Jira Software Cloud

Jira Software Cloud is a bug and issue tracking tool that allows software developers to manage product development. This integration connects to cloud-hosted instances of Jira.
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Related categories

  • Project Management
zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

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