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Jira Software Cloud + Zendesk

Add attachments to Jira Software Cloud issues from new Zendesk tickets

Save time and streamline your workflow by automatically attaching Zendesk ticket files to Jira Software Cloud issues. With this integration, each time a new ticket is created in Zendesk, the related attachment will be added to the corresponding issue in Jira Software Cloud, ensuring a seamless flow of information and efficient resolution of tickets. No more manual file transfers or missed details, everything you need will be right where it should be.

Save time and streamline your workflow by automatically attaching Zendesk ticket files to Jira Software Cloud issues. With this integration, each time a new ticket is created in Zendesk, the related attachment will be added to the corresponding issue in Jira Software Cloud, ensuring a seamless flow of information and efficient resolution of tickets. No more manual file transfers or missed details, everything you need will be right where it should be.

  1. When this happens...
    ZendeskZendesk
    New Ticket

    Triggers when a new ticket is added to a view.

    TriggerScheduled
  2. automatically do this!
    Jira Software CloudJira Software Cloud
    Add Attachment to Issue

    Adds an attachment to an issue.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Zendesk triggers, actions, and search

    New Group

    Triggers when a new group is created.

    Trigger
    Scheduled
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    • Organization

    Trigger
    Scheduled
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    • ViewRequired

    Trigger
    Scheduled
    Try It
    • Tags

    Trigger
    Instant
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Scheduled
    Try It
jira-software-cloud logo
jira-software-cloud logo

About Jira Software Cloud

Jira Software Cloud is a bug and issue tracking tool that allows software developers to manage product development. This integration connects to cloud-hosted instances of Jira.
Learn moreHelp

Related categories

  • Project Management
zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

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