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Jira Software Cloud + Zendesk

Create Zendesk tickets from new Jira Software Cloud issues

Stay on top of issues with this efficient workflow between Jira Software Cloud and Zendesk. Whenever a new issue is reported in your Jira Software Cloud, a corresponding ticket is immediately created in Zendesk, ensuring you never miss a beat when it comes to solving your customer's problems. It's a practical automation solution to manage your customer tickets seamlessly.

Stay on top of issues with this efficient workflow between Jira Software Cloud and Zendesk. Whenever a new issue is reported in your Jira Software Cloud, a corresponding ticket is immediately created in Zendesk, ensuring you never miss a beat when it comes to solving your customer's problems. It's a practical automation solution to manage your customer tickets seamlessly.

  1. When this happens...
    Jira Software CloudJira Software Cloud
    New Issue

    Triggers when a new issue is created.

    TriggerScheduled
  2. automatically do this!
    ZendeskZendesk
    Create Ticket

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    ActionWrite
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Supported triggers and actions

What does this mean?
    • Project

    • Status

    Trigger
    Scheduled
    Try It
    • Info

    • Jira Cloud SiteRequired

    • Jira Email AddressRequired

    • Jira API TokenRequired

    • Projects to Trigger On

    Trigger
    Instant
    Try It
    • IssueRequired

    • CommentRequired

    Action
    Write
    • JQL

    • Order By

    Trigger
    Scheduled
    Try It
    • Info

    • Jira Cloud SiteRequired

    • Jira Email AddressRequired

    • Jira API TokenRequired

    • Projects to Trigger On

    Trigger
    Instant
    Try It
    • IssueRequired

    • AttachmentRequired

    Action
    Write
    • First IssueRequired

    • Link TypeRequired

    • Second IssueRequired

    Action
    Write
jira-software-cloud logo
jira-software-cloud logo

About Jira Software Cloud

Jira Software Cloud is a bug and issue tracking tool that allows software developers to manage product development. This integration connects to cloud-hosted instances of Jira.
Learn moreHelp

Related categories

  • Project Management
zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Related categories

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