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Jira Software Cloud + Zendesk

Create issues in Jira Software Cloud for new tickets in Zendesk view

This workflow helps effortlessly streamline your customer support and project management process. When there's a new ticket in your Zendesk view, it will go ahead and create a new issue in your Jira Software Cloud. It simplifies tracking support requests and ensures nothing slips through the cracks, making your customer service more efficient and cohesive.

This workflow helps effortlessly streamline your customer support and project management process. When there's a new ticket in your Zendesk view, it will go ahead and create a new issue in your Jira Software Cloud. It simplifies tracking support requests and ensures nothing slips through the cracks, making your customer service more efficient and cohesive.

  1. When this happens...
    ZendeskZendesk
    New Ticket in View

    Triggers when a new ticket is added to a view.

    TriggerScheduled
  2. automatically do this!
    Jira Software CloudJira Software Cloud
    Create Issue

    Creates a new issue.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Zendesk triggers, actions, and search

    New Group

    Triggers when a new group is created.

    Trigger
    Scheduled
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    • Organization

    Trigger
    Scheduled
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    • ViewRequired

    Trigger
    Scheduled
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    • Tags

    Trigger
    Instant
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    • Ticket (Required for non-admins)

    Trigger
    Scheduled
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jira-software-cloud logo
jira-software-cloud logo

About Jira Software Cloud

Jira Software Cloud is a bug and issue tracking tool that allows software developers to manage product development. This integration connects to cloud-hosted instances of Jira.
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Related categories

  • Project Management
zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

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