Desk is the new version of Assistly under the flagship Salesforce brand.

Desk is an all-in-one customer service tool allowing you to keep track of your customers across multiple channels including email, Twitter, Facebook, phone, and chat. Desk also makes it really easy to create knowledge bases about your products and services so customers can support themselves.

Desk

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

Help Scout

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Freshdesk

HappyFox is a customer support, ticket support software that ensures lowest response time for all your customers queries. A really simple help desk!

HappyFox

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Connect Zendesk to Zapier to streamline and organize your customer interactions so you can focus on providing the best customer experience. Use Zapier to automatically take care of manual work like adding tickets to your team's project management app or creating tickets from form entries.

Here are some creative ways to use Zendesk and Zapier:

 Pull all your customer input into Zendesk so your team can find all feedback in one place. Turn Gmail emails, Typeform entries, and Twitter mentions into Zendesk tickets on the fly.

 Keep your team in the loop. When there's a new commit on your GitHub or GitLab issues, update corresponding Zendesk tickets.

 Maintain a complete list of customers in Zendesk by piping new customers from Chargify into Zendesk new users.

Zendesk

RingCentral provides cloud-based communication system to modern businesses of all sizes. The system enables companies with voice, SMS, video, Fax, and team collaboration services on all major desktop and mobile platforms. All devices, services, and users can be managed through our PBX and administrative capability designed for Enterprise IT.

Staying on top of customer communications is challenging when you rely on multiple platforms. By linking Zapier and RingCentral, you can automatically send notifications for missed calls, received messages, or spreadsheet updates—to whichever communication service you prefer. You can also store RingCentral call recordings in the spreadsheet, database, or cloud storage software of your choice.

Here are some creative ways to use RingCentral with Zapier:

Quickly respond to key customer issues, letting them know you’re taking appropriate action. When you receive a RingCentral SMS that contains a certain keyword, immediately send a message back.

Notify the right team members when a new call is logged. Send an SMS when there's a new record in an Airtable view.

Ensure timely responses to missed calls. Send reminders in your Slack channel for missed calls in RingCentral.

Zendesk

RingCentral

Zendesk

RingCentral

Zendesk + RingCentral Integrations

Popular Ways to Connect Zendesk and RingCentral

Create Zendesk tickets from new RingCentral SMS messages

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How Zendesk + RingCentral Integrations Work

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