Create new Zendesk tickets for new RingCentral voicemails
Stay on top of your customer service game by leveraging this workflow. When you receive a new voicemail in RingCentral, it creates a ticket in Zendesk promptly. This automatic linkage ensures all voice queries are efficiently captured and serviced, leaving no room for missed opportunities or disgruntled customers. Transform your customer interaction by making problem-solving faster and more streamlined.
Stay on top of your customer service game by leveraging this workflow. When you receive a new voicemail in RingCentral, it creates a ticket in Zendesk promptly. This automatic linkage ensures all voice queries are efficiently captured and serviced, leaving no room for missed opportunities or disgruntled customers. Transform your customer interaction by making problem-solving faster and more streamlined.
- When this happens...New Voicemail
Triggers when there is a new incoming voicemail.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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Description
Call Log TypeRequired
ViewRequired
Phone Number
Extension Number
Direction
Recording Type
Missed Calls Filter
Results
Delay By
Try ItDo Not Disturb (DND) Presence Updated
Triggers when a user wants to change the Do Not Disturb (DND) presence status.
Try ItDescription
Call Log TypeRequired
Delay By
Try ItType
StatusRequired
Try It