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Zendesk + SMS by Zapier Integrations

How to connect Zendesk + SMS by Zapier

Zapier lets you send info between Zendesk and SMS by Zapier automatically—no code required.

When this happens...
ZendeskZendesk
New Action on Ticket

Triggers when there is activity (an audit) on a specific ticket. Can only watch one ticket per Zap.

automatically do this!
ZendeskZendesk
Add Comment to Ticket

Add a comment to an existing ticket.

Supported triggers and actions

What does this mean?

How Zendesk + SMS by Zapier Integrations Work

  1. Step 1: Authenticate Zendesk + SMS by Zapier.
    30 seconds
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    15 seconds
  3. Step 3: Choose a resulting action from the other app.
    15 seconds
  4. Step 4: Select the data you want to send from one app to the other.
    2 minutes
  5. That’s it! More time to work on other things.
zendesk logo
zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn More

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sms logo
sms logo
sms logo

About SMS by Zapier

Using our built-in number, you can send a limited number of SMS / text messages. This is great for reminders!

Related categories

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