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SMS by Zapier + Zendesk

Send sms for new tickets in view on Zendesk with SMS by Zapier

Streamline your customer service process with this automated workflow. When a new ticket appears in your Zendesk view, this automation quickly sends an SMS via SMS by Zapier, allowing you to immediately notify team members or customers. Improve response times and ensure nothing falls through the cracks by integrating Zendesk and SMS by Zapier seamlessly.

Streamline your customer service process with this automated workflow. When a new ticket appears in your Zendesk view, this automation quickly sends an SMS via SMS by Zapier, allowing you to immediately notify team members or customers. Improve response times and ensure nothing falls through the cracks by integrating Zendesk and SMS by Zapier seamlessly.

  1. When this happens...
    ZendeskZendesk
    New Ticket in View

    Triggers when a new ticket is added to a view.

    TriggerPolling
  2. automatically do this!
    SMS by ZapierSMS by Zapier
    Send SMS

    Send an SMS to a number. Notice that a successful action means that the SMS has been queued, not delivered.

    ActionWrite
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Supported triggers and actions

    • Organization

    Trigger
    Polling
    Try It
    • Organization

    Trigger
    Polling
    Try It
    • ViewRequired

    Trigger
    Polling
    Try It
    • Tags

    Trigger
    Instant
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Polling
    Try It
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sms logo

About SMS by Zapier

Using our built-in number, you can send a limited number of SMS / text messages. This is great for reminders!

Related categories

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About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Related categories