monday.com + Zendesk

Create items in Monday from new ZenDesk tickets

Use this Zapier automation to turn new tickets in ZendDesk into Pulses on a specific board in the Monday app. Create the perfect, automated reporting system for the project managers in the Monday app.

When this happens...
New Ticket
Triggers when a new ticket is added to a view.
TriggerScheduled
automatically do this!
Create Item
Create a new Item in a board
ActionWrite

Try this template

Supported triggers and actions

What does this mean?

New Group
Triggers when a new group is created.
Trigger
Scheduled
New Organization
Triggers when a new organization is added to Zendesk.
Trigger
Scheduled
Recent Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
Trigger
Scheduled
New Action on Ticket
Triggers when there is activity (an audit) on a specific ticket. Can only watch one ticket per Zap.
Trigger
Scheduled
New Ticket
Triggers when a new ticket is added to a view.
Trigger
Scheduled
New User
Triggers when a new user is created.
Trigger
Scheduled
New View
Triggers when a new view is created.
Trigger
Scheduled
Create Organization
Create a new organization.
Action
Write
Zendesk
Create a new ticket.
Scheduled
Action
Zendesk
Attach a file to an existing ticket.
Scheduled
Action
Zendesk
Add a comment to an existing ticket.
Scheduled
Action
Zendesk
Add one or more tags to an existing ticket.
Scheduled
Action
Zendesk
Update an existing organization.
Scheduled
Action
Zendesk
Update an existing ticket status or add comments.
Scheduled
Action
Zendesk
Update an existing user.
Scheduled
Action
Zendesk
Create a new user.
Scheduled
Action
Zendesk
Finds an existing agent.
Scheduled
Action
Zendesk
Finds an existing group.
Scheduled
Action
Zendesk
Finds an existing organization.
Scheduled
Action
Zendesk
Finds an existing ticket.
Scheduled
Action
Zendesk
Finds an existing user.
Scheduled
Action
Zendesk
Finds or creates a specific organization.
Scheduled
Action
Zendesk
Finds or creates a specific ticket.
Scheduled
Action
Zendesk
Finds or creates a specific user.
Scheduled
Action
monday.com
Triggers when any column's value is changed in the selected board
Instant
Trigger
monday.com
Triggers when an item is created in a specific board.
Instant
Trigger
monday.com
Triggers when a new board is created.
Scheduled
Trigger
monday.com
Triggers when a specific column's value changes in the selected board
Instant
Trigger
monday.com
Triggers when a new update is posted on a board.
Instant
Trigger
monday.com
Triggers when a new user joins your monday.com account.
Scheduled
Trigger
monday.com
Archives a board
Scheduled
Action
monday.com
Archives a specific group in a board
Scheduled
Action
monday.com
Archives an item
Scheduled
Action
monday.com
Update an item's name
Scheduled
Action
monday.com
Change multiple column values of an item
Scheduled
Action
monday.com
Creates a new board
Scheduled
Action
monday.com
Create a new column in board.
Scheduled
Action
monday.com
Creates a new group in a board
Scheduled
Action
monday.com
Create a new Item in a board
Scheduled
Action
monday.com
Create a new subitem in a item
Scheduled
Action
monday.com
Create a new update.
Scheduled
Action
monday.com
Delete a specific group from a board
Scheduled
Action
monday.com
Delete an item from a board
Scheduled
Action
monday.com
Duplicate a group with its items
Scheduled
Action
monday.com
Upload File To Specific Column
Scheduled
Action
monday.com
The column that you want to search for a specific value
Scheduled
Action
monday.com
Returns the data for a all columns in the specific board
Scheduled
Action
monday.com
Returns the data for a specific column in the board
Scheduled
Action
monday.com
Returns the data for a specific file column in the board
Scheduled
Action
monday.com
Returns the group name for a specific board
Scheduled
Action
monday.com
Returns the subitems for a specific item in the board
Scheduled
Action
monday.com
Returns the details for a specific user
Scheduled
Action