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monday.com + Zendesk

Create new items in monday.com from new tickets in Zendesk

Keep your work organized and improve your response time with this integration. When there's a new ticket in Zendesk, an item will be automatically created in your monday.com board. This workflow ensures you never miss a customer query and can manage and respond to them effectively through your monday.com platform. Enhance your customer service and stay on top of each issue in a streamlined, efficient manner.

Keep your work organized and improve your response time with this integration. When there's a new ticket in Zendesk, an item will be automatically created in your monday.com board. This workflow ensures you never miss a customer query and can manage and respond to them effectively through your monday.com platform. Enhance your customer service and stay on top of each issue in a streamlined, efficient manner.

  1. When this happens...
    ZendeskZendesk
    New Ticket

    Triggers when a new ticket is created. Optionally select an organization.

    TriggerScheduled
  2. automatically do this!
    monday.commonday.com
    Create Item

    Create a new Item in a board

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Zendesk triggers, actions, and search

    New Group

    Triggers when a new group is created.

    Trigger
    Scheduled
    Try It
    • Organization

    Trigger
    Scheduled
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    • ViewRequired

    Trigger
    Scheduled
    Try It
    • Tags

    Trigger
    Instant
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Scheduled
    Try It
monday logo
monday logo

About monday.com

monday.com helps you move projects forward fast, letting everyone know what's been done on a task—and what needs finished right now.
Learn moreHelp

Related categories

  • Project Management

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zendesk logo
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About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

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