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monday.com + Zendesk

Add comments to Zendesk tickets for new updates in monday.com boards

Keep your customer support aligned with project updates effortlessly. With this workflow, each time there's a new update in your monday.com board, a related comment will be added to a ticket in Zendesk. This helps ensure your help desk team stays in the loop with project progress, improving response times and client communication.

Keep your customer support aligned with project updates effortlessly. With this workflow, each time there's a new update in your monday.com board, a related comment will be added to a ticket in Zendesk. This helps ensure your help desk team stays in the loop with project progress, improving response times and client communication.

  1. When this happens...
    monday.commonday.com
    New Update in Board

    Triggers when a new update is posted on a board.

    TriggerInstant
  2. automatically do this!
    ZendeskZendesk
    Add Comment to Ticket

    Add a Comment to an existing Ticket.

    ActionWrite
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Supported triggers and actions

    • Board IDRequired

    Trigger
    Instant
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    • Board IDRequired

    • Column IDsRequired

    Trigger
    Instant
    Try It
    • Board IDRequired

    Trigger
    Instant
    Try It
    • Board IDRequired

    Trigger
    Instant
    Try It
    • Board IDRequired

    Trigger
    Instant
    Try It
    • Board IDRequired

    • Column IDRequired

    Trigger
    Instant
    Try It
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About monday.com

monday.com helps you move projects forward fast, letting everyone know what's been done on a task—and what needs finished right now.

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About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Related categories