Update multiple monday.com columns when new Zendesk tickets arrive
Stay on top of recent support tickets in Zendesk and streamline your team's workflow by updating multiple columns in monday.com. This easy-to-set-up automation sends new Zendesk tickets to monday.com, where it updates relevant columns with the ticket details. With this integration, you can efficiently manage your support tickets and ensure swift resolutions for your customers.
Stay on top of recent support tickets in Zendesk and streamline your team's workflow by updating multiple columns in monday.com. This easy-to-set-up automation sends new Zendesk tickets to monday.com, where it updates relevant columns with the ticket details. With this integration, you can efficiently manage your support tickets and ensure swift resolutions for your customers.
- When this happens...Recent Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
- automatically do this!Change Multiple Columns Value
Change multiple column values of an item
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