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monday.com + Zendesk

Update multiple monday.com columns when new Zendesk tickets arrive

Stay on top of recent support tickets in Zendesk and streamline your team's workflow by updating multiple columns in monday.com. This easy-to-set-up automation sends new Zendesk tickets to monday.com, where it updates relevant columns with the ticket details. With this integration, you can efficiently manage your support tickets and ensure swift resolutions for your customers.

Stay on top of recent support tickets in Zendesk and streamline your team's workflow by updating multiple columns in monday.com. This easy-to-set-up automation sends new Zendesk tickets to monday.com, where it updates relevant columns with the ticket details. With this integration, you can efficiently manage your support tickets and ensure swift resolutions for your customers.

  1. When this happens...
    ZendeskZendesk
    Recent Ticket

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    TriggerScheduled
  2. automatically do this!
    monday.commonday.com
    Change Multiple Columns Value

    Change multiple column values of an item

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Zendesk triggers, actions, and search

    New Group

    Triggers when a new group is created.

    Trigger
    Scheduled
    Try It
    • Organization

    Trigger
    Scheduled
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    • ViewRequired

    Trigger
    Scheduled
    Try It
    • Tags

    Trigger
    Instant
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Scheduled
    Try It
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monday logo

About monday.com

monday.com helps you move projects forward fast, letting everyone know what's been done on a task—and what needs finished right now.
Learn moreHelp

Related categories

  • Project Management

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About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

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