Gravity Forms is great for gathering information, but it isn't always easy to take action on what you collect. This Zapier automation makes it easy by creating new tickets in Zendesk for every new form submitted with Gravity Forms. You can then build a support form on your website, and your new support messages will automatically show up in Zendesk.
Note: This Zapier integration doesn't create Zendesk tickets for existing Gravity Forms submissions, only new ones after you've set it up.
How It Works
- A new form entry is submitted with Gravity Forms
- Zapier creates a new ticket in Zendesk with the form information
What You Need
- Gravity Forms account
- Zendesk account
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Triggers when a form is submitted.
Attach a file to an existing ticket.
Triggers when a new user is created.
Create a new user.
Triggers when a new ticket is added to a view.
Create a new ticket.
Triggers when a new group is created.
Create a new organization.
Triggers when a new forum is added.
Update an existing user.
You use lots of apps to get stuff done. Zapier creates more time in your day by helping you automate those apps, so they work for you in the background.