Create Salesforce cases from new Gravity Forms submissions
When this happensStep 1: Form Submission
Then do thisStep 2: Create Record
Understanding customers' needs and issues can be difficult if your tech support doesn't have all the details. With this integration, that will no longer be a problem. When a customer submits a Gravity Form, a Salesforce case will be generated for it. Just create a detailed and helpful Gravity Form, and support will have all the needed info.