Freshdesk
When this happens...
Gravity FormsNew Form Submission
Then do this...
FreshdeskCreate Ticket

Looking for the best way to handle new customer submissions to your Gravity Form? This Gravity Form-Freshdesk integration will automatically create a Freshdesk ticket for you for every new submission you receive. Now you can have a quick and easy public help form on your site.

How It Works

  1. A new entry is received on your Gravity Form
  2. Zapier automatically creates a ticket in Freshdesk

What You Need

  • Gravity Form account
  • Freshdesk account

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Freshdesk + Gravity Forms and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Contact

Triggers when a new customer is created.

Create Company

Allows you to create a Company entry in Freshdesk.

New Ticket Note

Triggers when a Note is added to a Ticket.

Create Ticket

Create a ticket in Freshdesk for your domain.

New Ticket

Triggers when there is a new ticket is created in Freshdesk.

Create Contact

Allows you to create a User/Customer in Freshdesk for your support domain.

New Form Submission

Triggers when a form is submitted.

Add Notes to a Ticket

Add Private or Public notes to a Freshdesk Support Ticket.

Update Ticket

Triggers when a Ticket is updated.

Create Forum Topic

Create a new Forum Topic on Freshdesk Forums.

Use our free platform to build a single Zapier integration and instantly connect your app with 1,000+ others.

Become a Zapier Integration Partner

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Gravity Forms is a premier WordPress plugin that makes it easy to create powerful forms on the fly.

See Gravity Forms Integrations