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Create Zendesk tickets from emails parsed by

  1. When this happensStep 1: New Email Parsed

  2. Then do thisStep 2: Create Ticket

Want to pull the most important data out of support emails before you send them to your help desk? Set up a mailbox and parsing rules for your emails, and Zapier can use the data to create Zendesk tickets when they are received. That'll help your team focus on the most important parts of your tickets, and help your customers faster.

How It Works

  1. A new email is received by a inbox
  2. Zapier adds the extracted data to Zendesk as a new ticket

What You Need

  • A account with an inbox and parser rules set up
  • A Zendesk account
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Connect Mailparser + Zendesk in Minutes

It's easy to connect Mailparser + Zendesk and requires absolutely zero coding experience—the only limit is your own imagination.

All Triggers & Actions

InstantNew Email Parsed

Triggers when a new email is parsed in an inbox.

Create Ticket

Create a new ticket.

Add Comment to Ticket

Add a comment to an existing ticket.

Update Organization

Update an existing organization.

Update User

Update an existing user.

Create Organization

Create a new organization.

Attach File to Ticket

Attach a file to an existing ticket.

Add Tag(s) to Ticket

Add one or more tags to an existing ticket.

Update Ticket

Update an existing ticket status or add comments.

Create User

Create a new user.

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