Want to pull the most important data out of support emails before you send them to your help desk? Set up a mailparser.io mailbox and parsing rules for your emails, and Zapier can use the data to create Zendesk tickets when they are received. That'll help your team focus on the most important parts of your tickets, and help your customers faster.
How It Works
- A new email is received by a mailparser.io inbox
- Zapier adds the extracted data to Zendesk as a new ticket
What You Need
- A mailparser.io account with an inbox and parser rules set up
- A Zendesk account
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Triggers when a new email is parsed in an inbox.
Attach a file to an existing ticket.
Triggers when a new user is created.
Create a new user.
Triggers when a new ticket is added to a view.
Create a new ticket.
Triggers when a new group is created.
Create a new organization.
Triggers when a new forum is added.
Update an existing user.