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Create Zendesk tickets from emails parsed by

  1. When this happensStep 1: New Email Parsed

  2. Then do thisStep 2: Create Ticket

Want to pull the most important data out of support emails before you send them to your help desk? Set up a mailbox and parsing rules for your emails, and Zapier can use the data to create Zendesk tickets when they are received. That'll help your team focus on the most important parts of your tickets, and help your customers faster.

How It Works

  1. A new email is received by a inbox
  2. Zapier adds the extracted data to Zendesk as a new ticket

What You Need

  • A account with an inbox and parser rules set up
  • A Zendesk account
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Connect Mailparser + Zendesk in Minutes

It's easy to connect Mailparser + Zendesk and requires absolutely zero coding experience—the only limit is your own imagination.

All Triggers & Actions

InstantNew Email Parsed

Triggers when a new email is parsed in an inbox.

New Organization

Triggers when a new organization is added to Zendesk.

New Action on Ticket

Triggers when there is activity (an audit) on a specific ticket. Can only watch one ticket per Zap.

New User

Triggers when a new user is created.

New Group

Triggers when a new group is created.

Recent Ticket

Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

New Ticket

Triggers when a new ticket is added to a view.

New View

Triggers when a new view is created.