Google Business Profile + Zendesk
Create Zendesk tickets from new Google My Business reviews
Do you fail to post public responses to reviews or to take action based on what customers say? This integration might help. It turns reviews of your business on Google into tickets on Zendesk. Now, whenever someones takes the time to talk about your products and services, you can reach out to them. Soon, you'll start building an even better relationship with your customers.
Do you fail to post public responses to reviews or to take action based on what customers say? This integration might help. It turns reviews of your business on Google into tickets on Zendesk. Now, whenever someones takes the time to talk about your products and services, you can reach out to them. Soon, you'll start building an even better relationship with your customers.
- When this happens...New Review (Polling)
Triggers when a new review is created. This trigger checks for new reviews at regular intervals.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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