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Create a Zendesk ticket from a Wufoo form entry

  1. When this happensStep 1: New Entry

  2. Then do thisStep 2: Create Ticket

Wufoo is an easy way to collect just about any customer, client, or user information from an embeddable and attractive web form.

Zendesk is a great way to manage customer support tickets, especially for managing user identities across social media platforms.

Together, the two apps can let you embed a really nice-looking form to collect customer information, and then create a support ticket to manage interactions based on that information.

How It Works

A customer fills out and submits a Wufoo form. Then Zapier sends that data to Zendesk and creates a new ticket.

What You Need

  • A Zendesk account
  • A WuFoo account

Ready to use this Guided Zap? Then let's get started!

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Connect Wufoo + Zendesk in Minutes

It's easy to connect Wufoo + Zendesk and requires absolutely zero coding experience—the only limit is your own imagination.

All Triggers & Actions

New Entry (poll)

Triggers when someone fills out your form. This is a slow version wherein we check periodically for new entries.

New Form

Triggers when you build a new form.

InstantNew Entry

Triggers when someone fills out your form.

New Organization

Triggers when a new organization is added to Zendesk.

New Action on Ticket

Triggers when there is activity (an audit) on a specific ticket. Can only watch one ticket per Zap.

New Field

Triggers when a new field is added to a form.

InstantNew Entry (webhook)

Triggers when someone fills out your form instantly using webhooks (but you will need to create the webhooks manually).

New Group

Triggers when a new group is created.

Recent Ticket

Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

New Ticket

Triggers when a new ticket is added to a view.