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Zendesk + Translate by Zapier

Create comments on new non-English Zendesk tickets with their translations

You're there to clear the queue, not fuss with translation. We can do that! Set up this automation, and whenever a new ticket is received in your chosen Zendesk view (one for non-English ticket), Zapier will automatically translate the body and update the ticket with it, so anyone on the team can start investigating the issue.

You're there to clear the queue, not fuss with translation. We can do that! Set up this automation, and whenever a new ticket is received in your chosen Zendesk view (one for non-English ticket), Zapier will automatically translate the body and update the ticket with it, so anyone on the team can start investigating the issue.

  1. When this happens...
    ZendeskZendesk
    New Ticket

    Triggers when a new ticket is added to a view.

    TriggerScheduled
  2. automatically do this...
    Translate by ZapierTranslate by Zapier
    Translate Text

    Translates text you provide into another language. Text is capped at 1000 characters.

    ActionWrite
  3. then do this!
    ZendeskZendesk
    Update Ticket

    Update an existing ticket status or add comments.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • ViewRequired

    Trigger
    Scheduled
    Try It
    • Tags

    Trigger
    Instant
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Scheduled
    Try It
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About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn moreHelp

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  • Customer Support

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About Translate by Zapier

Automatically translates words, phrases, and web pages into over 100 languages.

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