Zendesk + Metatext
Add tags to new Zendesk tickets with Metatext classifications
Are you tired of tagging support tickets manually? Use this Zap to save precious time for your customer support team and automate support ticket tagging. Once set up, this integration will automate ticket tagging based on Metatext classification. Every time a new ticket arrives in your Zendesk account, Metatext will automatically classify the content (subject + body) to tag the ticket.
Are you tired of tagging support tickets manually? Use this Zap to save precious time for your customer support team and automate support ticket tagging. Once set up, this integration will automate ticket tagging based on Metatext classification. Every time a new ticket arrives in your Zendesk account, Metatext will automatically classify the content (subject + body) to tag the ticket.
- When this happens...New Ticket
Triggers when a new ticket is created. Optionally select an organization.
- automatically do this...Classify Text
Classify text into one or more categories (e.g., sentiment analysis, intent, topic, custom models)
- then do this!Add Tag(s) to Ticket
Add one or more tags to an existing ticket.
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