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Connect Freshdesk to Phone.com and automate any workflow

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Phone.comPhone.com
2. Choose an Action
The event an automation performs after it's triggered
Endless possibilities

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How Zapier works

Zapier makes it easy to integrate Freshdesk with Phone.com - no code necessary. See how you can get setup in minutes.

Select a trigger from Freshdesk

A trigger is an event that starts your Zap and runs the workflow. For example, with Freshdesk, a trigger could be "New Ticket."
A trigger is the event that kicks off your automated workflow.

Setup an action from Phone.com

An action is what takes place after the automation is triggered. For example, with Phone.com, the action could be "Make Call (Click to Call)."
An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Freshdesk to Phone.com

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Triggers and actions are the main components of every automated workflow.

Connect Freshdesk and Phone.com to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Connect Freshdesk and Phone.com to unlock the power of automation

With Zapier's 7,000 integrations, you can unify your tools within a connected system to improve your team's efficiency and deepen their impact.

Choose a Trigger
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Choose an Action

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • Ticket No
      Required
    • Notes
      Required
    • Private
      Required
    Action
    Write
    • Forum Category Id
      Required
    • Name
      Required
    • Type
      Required
    • Visibility
      Required
    • Description
    Action
    Write
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About Freshdesk
Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
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    phone-com logo
    About Phone.com
    Phone.com app allows you to send and receive SMS, integrate CRM, get events on calls and call logs and generate calls.
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